Job Information
Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us .
Employment Case Investigator
We are seeking an Employment Case Investigator to manage complex and sensitive workplace investigations across both AfC operational areas. This highly visible role requires exceptional impartiality, integrity and expertise. You will manage cases end-to-end, contributing directly to organisational learning and upholding the highest professional standards and values.
Operational area Kingston and Richmond Primary place of work Civic Offices, 44 York Street, TW1 Appointment type Fixed Term Length of contract 12 months Business area Business Services Full time/Part time Full-time Salary from £41,133 (SCP27) Salary to £41,133 (SCP27) Hours 36 Estimated Interview date/s TBC Closing Date 30/11/2025 Job Reference 2181 Documents
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About the role
The Employment Case Investigator plays a crucial, independent role within the Employee Experience team, leading the full lifecycle of complex and sensitive workplace investigations. In this role you will:
2. Lead end-to-end investigations into a wide range of workplace matters.
3. Conduct intake assessments, investigative interviews, evidence gathering and detailed analysis, adhering to ACAS good practice and relevant employment law.
4. Document findings in clear, comprehensive investigation reports, drawing objective conclusions and making recommendations for resolution.
5. Partner effectively with HR, managers, trade unions and legal colleagues to ensure appropriate and legally sound case handling.
6. Identify and report on themes, trends and systemic issues emerging from cases to contribute to continuous improvement in policies and culture.
7. Deliver training, guidance and coaching on best practice in conducting workplace investigations to stakeholders.
8. Exercise independent judgment in scoping, conducting and concluding investigations, managing a caseload often within tight timescales.
9. Build and maintain trusting relationships with managers, employees, trade unions and senior leaders, engaging with all parties sensitively and respectfully.
If you wish to have an informal discussion about this role please contact Jatinder Dhillon, Head of Employee Experience:
About you
10. Relevant professional qualification in HR (CIPD Level 5 or above), Employee Relations, and/ or Employment Law.
11. Strong knowledge of UK employment law, ACAS guidance and best practice in employee relations.
12. Experience conducting complex employment investigations in unionised or regulated environments.
13. Strong organisational skills and the ability to plan, prioritise and manage multiple investigations simultaneously.
14. Ability to demonstrate personal impartiality, empathy and resilience in handling highly sensitive situations.
15. Demonstrable alignment with AfC’s values: trust, empower, respect.
16. High level of personal credibility and sound judgment to engage effectively with the business.
17. Evidence of personal determination, drive and ambition to achieve challenging objectives and deliver excellent outcomes.
About our benefits
We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to:
18. 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month (Or for term-time workers, your leave entitlement consists of the non-working periods in your contract)
19. Tailored induction sessions commencing on the date you start working for AfC
20. Local Government salary and pension scheme (LGPS or Teachers Pension)
21. Flexible working options - helping to keep a good work life balance
22. A comprehensive Employee Assistance Programme
23. A range of staff benefits and discounts
24. An excellent learning and development offer to support your career pathway
To find out about all of the breadth of benefits of working for Achieving for Children. For our social work offer. For our Recruitment Journey,
Important Information
Start dates: Achieving for Children have meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.
Right to work: The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance.
Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.
Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.