As a vital member of our team, you will make a genuine difference to the lives of the people we work with and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days across the South London region. You will ensure residents are aware of works processes, communicate updates and changes, coordinate handover of keys to site teams, and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams.
This role requires travel across a large geographical spread between Bromley and Merton, so you must have your own vehicle and a valid driving licence.
Qualifications
We are looking for a naturally excellent communicator, confident in managing sometimes difficult situations and working collaboratively with a range of stakeholders. Ideal candidates have experience in a contractor or client-side resident liaison / community engagement role, preferably within planned or reactive maintenance or asset management. You should be resilient under pressure and understand the need for discretion and respect in a public-facing role.
What We Offer
* Competitive salary and benefits package
* Opportunities for career progression aligned with the company’s growth
How To Apply
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
Referrals increase your chances of interviewing at United Living Group by 2x.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other, Information Technology, and Management
As a business United Infrastrcuture prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.
#J-18808-Ljbffr