The post holder works in a multidisciplinary administration team consisting of receptionists, secretarial and waiting list staff. To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to specialised medical units within theRadiology Directorate. To act as a first point of contact for the unit and co-ordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the unit or immediate response depending upon appropriate action. To be responsible for the achievement of all NHS Waiting Time targets including but not excusive to Cancer Waits, Diagnostic and Therapeutic Waits.
To work on a rotational basis covering reception duties. The post holder will be expected to work Trust wide with varying working patterns including but not restricted to 8.00 to 20.00 Monday to Saturday. To participate in all aspects of the administration service within Radiology.