Employer heading
Voluntary
Job overview
Patient Experience Volunteer at Tameside Recruitment Drop-in!
Do you have a spare 4 hours a week between 8am - 8pm Monday - Sunday? we would love to meet you!
Come along to our Volunteer Recruitment Drop-In Event
Tuesday, 3rd JuneDate:
10:00 AM - 12:00 PMTime:
Tameside Hospital, Werneth House, Fountain Street, OL6 9RW, Room G41.Location:
Are you passionate about making a difference in people's lives? We are looking for dedicated people to join our team as Patient Experience Volunteer. Your role will be vital in enhancing the wellbeing of our patients, providing them with the support and care they need.
The role involves interacting with patients across the Trust who can feel lonely, isolated or bored. You will spend time talking with patients or supporting with activities.
You can find out more about volunteering and how to apply on our website or contact our voluntary services team, or call 0161 922 5335.[email protected]
We also accept paper applications. Please contact volunteers to obtain an application form.
Please note that we are expecting a high interest in our volunteer positions, and therefore we will be reviewing applications and prioritise applicants from the Tameside & Glossop area. We will consider applications from out of the area by exception. We may close the vacancy earlier than the date advertised, on receipt of sufficient applications.
Main duties of the job
At Tameside and Glossop Integrated Care NHS Foundation Trust, we are dedicated to providing exceptional care and support to our patients. Our Patient Experience Team plays a vital role in enhancing the well-being of our patients, and we are looking for compassionate and dedicated volunteers to join us.
The Role:
As a volunteer with our Patient Experience Team, you will provide invaluable company and support to patients on our wards. Your responsibilities will include:
1. Offering companionship and engaging in conversations with patients to alleviate loneliness.
2. Assisting patients with simple tasks to enhance their comfort and well-being.
3. Helping to prevent falls by ensuring a safe environment and supporting patients with mobility.
4. Collaborating with healthcare staff to identify and address patient needs.
Training Provided:
We are committed to ensuring our volunteers are well-prepared and confident in their roles. Comprehensive training will be provided, covering:
5. Effective communication and interpersonal skills.
6. Patient safety and fall prevention techniques.
7. Basic patient care and support.
8. Understanding the needs of diverse patient populations.
9. Ongoing support and development opportunities.
What We Offer:
10. A rewarding opportunity to make a positive impact on patients' lives.
11. Comprehensive training and ongoing support.
12. The chance to be part of a friendly and supportive team.
13. Valuable experience in a healthcare setting.
About You:
We are looking for volunteers who are:
14. Compassionate and empathetic with a genuine desire to help others.
15. Good communicators with the ability to engage with patients from diverse backgrounds.
16. Reliable and committed to making a difference.
17. Able to work independently and as part of a team.
Why Volunteer with Us?
Volunteering with our Patient Experience Team is a fulfilling and meaningful way to contribute to your community. You will have the opportunity to brighten patients' days, support their recovery, and help create a safer environment on our wards.
Shift Details:
Volunteers are required to commit to a minimum of 4 hours per shift, Monday to Friday. This ensures that our patients receive consistent and reliable support throughout the week.
Join us in making a difference in the lives of our patients!
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.?Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
18. Compassion
19. Accountability
20. Respect
21. Excellence
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+?& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
Role description and main responsibilities
We expect our volunteers to be presentable, smart and always wearing your volunteer uniform and ID badge. All of our volunteers must comply with the Trust’s Values and Behaviours at all times.
Our values are:
22. Compassion
23. Accountability
24. Respect
25. Excellenc
Key requirements
26. Aged 16 years or above and able to commit to volunteering for minimum 4 hours per day for at least six months
27. Reliable and punctual
28. Understand the importance of confidentiality and following procedures
29. Willing to undertake any necessary training
30. To be confident when communicating with patients, visitors, staff and members of the general public.
31. Friendly and approachable
32. Patient and people focused
33. Respectful
34. Able to work independently and use initiative
Person specification
General
Essential criteria
35. To be willing to undertake training for the role
36. To show the trust values
37. Willing to support the local community
New colleagues can look forward to a warm welcome here at Tameside & Glossop Integrated Care NHS Foundation Trust.
These terms and conditions are not applicable for Non-Executive positions.
Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies.
At Tameside and Glossop Integrated Care NHS Foundation Trust, we welcome applications from all candidates.
At the Trust we always adhere to the rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either aUK Visas and Immigration Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.
To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK .
Use of Artificial Intelligence (AI) when writing job applications:
When one has decided to use the help of AI in writing job application, please note that it is essential to personalise the information, especially in the supporting statement segment of application. AI-generated content does not fully grasp the context and requirements of the job one applies to thus producing inaccurate and misleading statements. Full reliance on AI to write application can hinder chances of success at early stage of selection process as it cannot solely showcase how one’s knowledge, experience and skills meet job requirements. It is important that to give personal touch to supporting statement and strike the balance to avoid it sounding robotic.
We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this.
Ordinarily, we accept online job applications only, however, as a part of reasonable adjustments, to meet different needs and requirements and ensure that applicants are able to give their best throughout the recruitment process, consideration will be given to a paper-based application, if requested. Please enquire with [email protected] or pick up an application template in person from our office.
Further details regarding the post can be obtained by contacting a Recruiting Manager as per contact details below.
How do you hear back from us?
We communicate via our trac.system account (@recruit.trac.jobs), please ensure that you regularly check your emails including junk/spam inbox, as your email provider’s security settings may not recognise the sender as safe.
The Trust is committed to making a difference to the environment. Our "Save Planet Tameside & Glossop" strategy means that we work towards protecting our natural environment and "green" workplace practices at all times.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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