3 months contract with a Local Authority Job Summary: • We are seeking dedicated Passenger Assistants to support children with special educational needs and disabilities (SEND) on their journeys to and from school. • This is a term-time only, split-shift role based in West Bridgford, Nottingham. • The role involves ensuring a safe, caring, and supportive travel experience for pupils, in partnership with the driver. Key Duties/Accountabilities (Sample): • Assist and supervise SEND pupils during transport between home and school, always ensuring their safety and comfort. • Work collaboratively with the vehicle driver to manage pupil behaviour and respond to any incidents during transit. • Operate within health and safety guidelines and ensure correct procedures are followed, including the safe securing of wheelchairs and use of restraints. • Maintain communication with relevant staff to report concerns or safeguarding issues regarding any pupils. • Support with boarding and disembarking, especially for passengers with mobility needs. • Use of personal protective equipment (PPE) and adherence to infection control and hygiene practices. • Ensure the cleanliness and general upkeep of the vehicle where applicable. • Provide basic support in emergency situations, including administering first aid if trained to do so. • Escort and supervise pupils during transitions to and from the vehicle. • Comply with safeguarding protocols and always transport service guidelines. Skills/Experience: • Experience working with children or vulnerable individuals, ideally in a transport, care, or education setting. • Understanding of safeguarding procedures and ability to respond appropriately to incidents or concerns. • Ability to work calmly under pressure, with strong communication and interpersonal skills. • A patient, caring, and professional approach with a genuine commitment to supporting SEND pupils. • Good punctuality and reliability, essential due to split-shift requirements. • Familiarity with handling or supporting passengers with mobility needs or behavioural challenges is desirable. • Basic knowledge of health and safety and manual handling procedures (training can be provided). Additional Information: • This is a temporary position for 12 weeks, working 20 hours per week, Monday to Friday (07:30–09:30 and 14:30–16:30). The start date is 1st September 2025. • Driving licence not essential for the Passenger Assistant role, but ability to travel to County Hall for the start/end of shift is required.