Overview
Aftersales Administrator – Pertemps are currently recruiting for an Aftersales Administrator to join a thriving manufacturing company based in Basingstoke. The successful candidate will be working alongside the dedicated aftersales team.
If you are interested in this Aftersales Administrator position, please apply below or get in contact with Jemma at Pertemps.
Responsibilities
* Process aftersales enquiries, customer orders and complaints efficiently and professionally.
* Track after-sales orders from processing through to despatch, ensuring customers are informed throughout.
* Coordinate with internal departments.
* Maintain accurate records of customer interaction, quote requests, certifications and documentation.
* Provide administration support to after-sales operations.
* Create and provide customer certification and documentation relating to equipment and compliance requirements.
Requirements
* Proven administration experience.
* Excellent customer service.
* Strong attention to detail.
* Excellent organisation skills.
* Familiarity with CRM/ERP systems is beneficial (Sage, SAP, OrderWise).
The Aftersales Administrator Role
* Starting salary of £26,000.
* Monday – Friday, 9am – 5pm.
* 22 days annual leave plus bank holidays.
* Pension Scheme, Medical Cashplan.
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