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Front office supervisor

Liverpool (Merseyside)
Radisson Blu Hotel Liverpool-Rooms
Office supervisor
£25,000 - £40,000 a year
Posted: 17 November
Offer description

We are now looking for a Front Office Supervisor to join our dynamic
team here at

Radisson Blu Liverpool

We focus on you as a person, your skills, talents, and passion – not only on
your resume. Because mindset is what it's all about. And you can grow the rest
with us. That's a promise

What We Offer Our Front Office Supervisor

We aim to be as good a place to work as we are to stay. That is why we offer a
competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling
and staying in our hotels

• We take our "We grow talent, talent grows us" culture belief to heart. With
us you will benefit from a wide range of development offers supporting your
learning & growth right from your onboarding. This includes an individual
development plan and unlimited access to more than +20K learning modules &
programs through Radisson Academy

• Participate and live Responsible Business every day together with our team
members in the hotel and in the local communities where we work on creating
shared value, better futures and a better planet for all

• Contributory pension scheme and Life Assurance

• Complimentary meal on duty

• Uniform

• Access to the Employee Assistance Programme through UNUM

• Fantastic opportunities to progress

• 28 days holiday for full time team members

• Free use of our leisure, pool and gym facilities at off-peak times *where
applicable

The Front Office Supervisor Role

Our front office team is the heart of the house, providing a warm welcome and
happy smile, and where we strive to deliver an experience that is beyond
expectation - creating memorable moments for our guests.

• Our Front Office Supervisors love the hustle and bustle of life It's
not just about check-in and check-out. It's about everything in-between

• You will supervise our front office team and lead by example, ensuring all
aspects of the guest journey and experience are delivered to the highest level

• You will exude patience, empathy and have the personality to host the show

• As an integral part of the team, you will work proactively to ensure guest
satisfaction and the smooth running of the front office department

As Front Office Supervisor, you will join a team that is passionate
about delivering incredible service where we believe that anything is possible,
whilst having fun in all that we do

Qualities We Are Looking For In Our Front Office Supervisor

• Flexibility and a positive, Yes I Can Attitude

• An eye for detail

• Is a creative problem-solver

• Passionate about creating extraordinary service

• Ability to work as part of a team to ensure guest satisfaction

• Strong verbal communication skills

• Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to
getting to know you

The modern Radisson Blu Hotel, Liverpool offers premium accommodation near the city's top attractions just 14 kilometres from Liverpool John Lennon Airport (LPL). The River Mersey Ferry Station lies adjacent to the hotel, and there are 2 train stations within 1.4 kilometres. Guests can take in events at Echo Arena, indulge in retail therapy at Liverpool One, relive music history at The Beatles Story, Liverpool or step back in history at seaside maritime museums. An inviting place to unwind, each of our 194 rooms and suites are furnished with sophisticated, contemporary décor, with stunning city views, as well as an on-site restaurant, bar, leisure facilities, indoor pool and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.

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