Overview
Serco are recruiting for a Technical Manager to join our Marine Services based at HMNB Portsmouth. The role involves providing strong leadership and professional technical expertise by managing the regional technical team and offering expert guidance and advice. It ensures the safe and efficient technical management of the local fleet, maintaining compliance with company policies, regulatory standards, and contractual obligations under the Provision of Marine Services Contract. Close collaboration with Operational department heads is essential to maximise vessel availability and support successful contract delivery. Additionally, the position includes responsibility for controlling and managing the devolved technical budget at the port.
Main Accountabilities
* Strategy and Plans: Continuously monitor business plans, financial plans and targets taking appropriate action to ensure technical targets are met, including submitting accurate and timely reports
* Recognising Contract Managers as the internal customer in support of contract performance deliverables
* Technical compliance with Flag and Class requirements
* Driving operational efficiency, technical and assurance continuous improvements initiatives and Engineering best practice across the Contract
* Identifying, developing and implementing strategy and plans for the effective management of technical risks taking into account latest regulatory requirements
* Manage risk to ensure refits/maintenance schedule has minimum impact on operational capability
* Supporting the development and implementation of plans in alignment with the Contract’s Technical objectives
Operational Excellence
* As the recognised SME, represent the business to customers and stakeholders, fostering a partnering approach to relationships
* Managing the technical aspects of vessel operations in alignment with Company IMS and ISM standards including document control and record keeping
* Monitoring compliance with, and utilisation of, the Company’s planned maintenance and purchasing systems
* Ensure Contract and Operations Managers and DPA are kept apprised of any matter affecting safety or operational delivery
* Advising the Marine Superintendent / HSEQ Advisor on development and adoption of Technical operating procedures for the SMS
* Lead on Technical investigations as required
* Collaborate with Contract Managers to design and implement change strategies aimed at cost savings and efficiencies across the regional activity
* Support to the Technical Superintendency function as may be necessary
* SME support to Shipboard Emergency Response team
* Line manage a team of technical specialists, providing leadership to ensure that all staff understand and deliver the Contract in accordance with the business strategy and plans
* Promote a safety culture and attitude of continuous improvement
* Ensure all direct reports and staff understand their roles and objectives, managing performance to foster a supportive team culture
* Support the recruitment, retention, training and professional development of all staff within technical teams
* Ensure that all activities are undertaken in a safe environment and are fully compliant with MCA, Class, Health and Safety, ISM & ISPS codes and any other legal requirements that may be applicable to the contract at all times
* Build and actively maintain relationships with Regulatory Authorities
* Promote and foster good working relationships with all employee representatives
* Exemplifying Serco’s Code of Conduct and promoting ethical behaviours
* Provide SME input and support the Head of Service Delivery in formulation of budgets and financial forecasts
* Implement effective management and financial control of delegated technical expenditure whilst ensuring services levels are delivered safely and in compliance with the contract
* Report on financial budgets, forecasting variances and planning mitigations
* Seek best value for expenditure at all times
* Identify and exploit opportunities for efficiencies without detriment to safety or levels of service
* Ensure all expenditure is compliant with Serco’s governance policies
* Provision of technical support to organic growth initiatives, working with the port CM to support achievement of growth aspirations
* Build and actively maintain relationships with key Suppliers & Contractors
* Act as the Portsmouth marine business point of contact for Serco Procurement to advise and recommend optimum suppliers
What You’ll Need To Do The Role
* Able to achieve Security Clearance
* Qualified to at least Class I Certificate of Competency and/or have a Degree in an Engineering related discipline
* Experience of successfully leading and managing a team
* Relevant shore based technical experience including technical management, knowledge of port and vessel operations, maintenance, Flag and Class requirements/regulations
* Developed Engineering professional with an understanding and experience of engineering and technical processes in the Marine Industry
* Project and programme management expertise
* Experience of operating successfully within Technical Ship Management environments
* Experience of managing budgets
* Detailed knowledge and experience of requirements covered by ISM
* Detailed knowledge and familiarity with ISO 9001 and 14000
* Familiarity with Computerised Planned Maintenance Systems (preferably AMOS)
* Experience in the use of IT systems and MS Office suite
* Hold a UK driving licence
* Flexible when needed to travel to other Serco contracts
* Flexible to partake one week in five, on call duty manager responsibilities
What We Offer
* Company car
* Company bonus
* Private Medical cover
* Salary: Competitive salaries with annual reviews
* Pension: Up to 6% contributory pension scheme
* Holidays: 25 days' annual leave plus bank holidays
* Annual leave purchase scheme
* Training and development: Wide range of learning opportunities with over 1,100 internal courses, funding for qualifications and apprenticeships, mentoring opportunities, and internal progression
* Wellbeing: 24/7 Employee Assistance Programme, healthline, wellbeing app, and health plans
* Discounts: Save across around 1,000 retailers
* Employee networks: Dedicated networks for support and community
* Charity: Paid volunteering day each year and ability to donate through Payroll Giving
Please click on the apply button to complete your application. Serco is committed to diversity and inclusion and will make reasonable adjustments at interview and employment for candidates. We encourage applications from a diverse candidate pool and are open to flexible working arrangements. We are a Disability Confident Leader and Gold Inclusive Employer.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: IT Services and IT Consulting
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