Don't miss this unique opportunity to manage the inbox and enquiries function for a successful commercial property company. If you're organised with excellent written communication skills, this part-time role offers flexibility, responsibility and no two days the same.
Email and Enquiries Administrator
Banbury, OX16
Part time, 15-20 hours per Week
Flexible hours negotiable
Please note: you must be authorised to work in the UK
Our client is a successful and well-established commercial property company based in Banbury, specialising in short-term commercial lettings and charity property lettings across the UK. Through a unique business model, they help charities and not-for-profit organisations access vacant commercial property while supporting landlords in maximising the use of their assets.
Due to continued growth, they are seeking a proactive and highly organised Email and Enquiries Administrator to help manage a busy and varied email inbox.
This is an ideal opportunity for someone seeking flexible, part-time work, including those looking to work around school hours.
The Role
You will be responsible for overseeing a high-volume email inbox, ensuring enquiries are handled efficiently, professionally and accurately.
The inbox consists of a mixture of direct correspondence for the Managing Director and general business enquiries that would otherwise take up significant time for the wider team.
No two days are the same. You will deal with a wide variety of enquiries from landlords, charities, tenants, property professionals and other stakeholders, requiring excellent judgement and the ability to prioritise effectively.
Key Responsibilities
Monitoring and managing a busy shared inbox
Reviewing, prioritising and responding to incoming emails
Drafting professional written responses on behalf of the business
Escalating important matters to the appropriate person
Identifying solutions and resolving routine enquiries independently
Maintaining accurate records and correspondence
Supporting the wider team with general administrative tasks as required
About You
We are looking for someone who:
Has excellent written English, grammar and spelling
Is a fast and accurate typist
Has strong organisational and time management skills
Can confidently manage multiple priorities
Uses initiative and is comfortable making decisions
Has strong problem-solving abilities
Is professional, reliable and discreet
Enjoys working independently
Has previous administration, customer service, PA, office support or inbox management experience (preferred but not essential)
What's on Offer?
Flexible part-time hours (15-20 hours per week)
Hours can be worked around school schedules and other commitments
Varied and interesting workload
Friendly and supportive working environment
Opportunity to become an important part of a successful and growing business
If you are highly organised, enjoy problem-solving and take pride in producing accurate, professional written communication, we would love to hear from you.
How to Apply
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.
You must be authorised to work in the UK. No agencies, please.
Other suitable skills and experience includes Office Administrator, Administrator, Administrative Assistant, Business Support Administrator, Office Assistant, Executive Assistant, Personal Assistant (PA), Team Administrator, Customer Service Administrator, Customer Support Administrator, Communications Administrator, Enquiries Administrator, Receptionist, Office Coordinator, Business Support Coordinator
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