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Assistant commercial services manager - 32139

Ely (Cambridgeshire)
Environment Agency
Service manager
Posted: 22 October
Offer description

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Job Description

We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone. At the Environment Agency there’s so much more to our work than building flood risk management schemes or regulating industry. We strive to ensure that everything we do counts towards leaving a legacy to be proud of for people, communities, and the environment – for all of us to enjoy and for future generations.

This role is all about supporting the team overseeing the commercial governance of our contracts with key consultancies and contractors – a vital role in the success of our projects, and our ability to maximise returns on our budget and demonstrate value for money. You'll also help set up and manage pathfinder programmes that embed best practice and develop long‑term collaborative partnership arrangements that deliver for both of us, and society.

You won’t be alone. The Commercial Assurance and Framework Management Team provides country‑wide support to our Integrated Delivery Management teams and wider Project Management community, championing effective governance and commercial assurance, to achieve the very best value for money. It’s something that will see you quickly develop excellent relationships internally and externally and become an expert on contractual and commercial interpretations within a high performing team.

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.


The Team

We are the Commercial and Framework Management (CAFM) team, part of Portfolio Management, Assurance & Commercial (PMAC), supporting our Programme and Contract Management Service to create a better place and build resilient communities through excellent commercial risk management. You will be an integrated part of our national team and will support your local delivery hub leadership ensuring we deliver the most sustainable outcomes on our delivery programmes.


Essential Education / Skills / Behaviours

* Level 3 qualifications or equivalent (A-Level or equivalent).
* Skilled communicator with strong interpersonal and influencing skills.
* Stakeholder management experience.
* Strong data and document management skills.
* Commercial acumen – the ability to understand and analyse business situations, take proportionate risks, make informed decisions and deliver the most advantageous solution.
* Administration skills – strong organisation, ability to write minutes and draft reports.
* Willingness to shadow and undertake long‑term professional qualifications (e.g., NEC training, CIPS) and the confidence to ask questions to drive development.
* Interest in infrastructure, construction or environmental programmes.


Desired Education / Professional Requirements

* Degree or equivalent professional qualification or experience.
* Working towards status with a recognised professional body such as ICE, CIWEM, APM, CIPS, or RICS.
* Formal training in contract management (e.g., NEC, Contract Management Capability Programme).


Additional Information

Please note, this role does NOT qualify for sponsorship, so you should contact UK Visa and Immigration (UKVI) or visit https://www.gov.uk/government/organisations/uk-visas-and-immigration for professional advice based on your personal circumstances in regard to options for obtaining right to work in the UK.


Benefits

Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands of personal commitments. Excellent training and learning opportunities are available, including personal and professional development.


Working Arrangements

The role can be fulfilled via hybrid working. National coverage across the country may require travel with occasional overnight stays.


Interview Dates

Interviews w/c 17/11/25.


Contact

Email: Kerrie.Pitson@environment-agency.gov.uk


Candidate Guidance

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Applications may be withdrawn or candidates may be subject to disciplinary action if plagiarism or AI misuse is identified. For more information on the appropriate use of artificial intelligence, see the Civil Service Careers website.


Key Competencies


Competence 1 – Influences and Persuades Others

Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail.

Question: Describe a situation where you have been instrumental in persuading a senior leader to pursue a specific challenging course of action in a commercial environment, explaining the techniques you used to influence their decision.


Competence 2 – Focuses on Customers and Partners

Addresses the needs of internal and external customers, provides rapid and effective responses.

Question: Describe a situation where you have needed to balance the needs of a variety of stakeholders with differing drivers to reach a successful outcome. How did you manage relationships throughout?


Competence 3 – Data and Information Management

Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes.

Question: Can you describe a time when you had to collect, validate, and manage complex commercial data from multiple sources? What systems or processes did you use to ensure the data was accurate, securely stored, and compliant with relevant standards?


Additional Notes

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment.

For those who are applying from the Civil Service, please note that the Environment Agency is not a part of HM Civil Service and you will not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service.


Recruitment Process

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. If you wish to become a support supplier on one of these frameworks or contracts, please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.


Application Preparation

When completing your application please tell us why you think you would be suitable for the role & what skills & experience you would bring to the role.

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