Job Title: Claims Handler
Location: Guildford
Full-time, Mon - Fri, 9am - 5pm (1 hr lunch)
Hybrid working - WFH on Mon & Fri
Salary: £24, - £26, per annum
ABOUT THE COMPANY
My client goes beyond providing exceptional Insurance and litigation funding. They are committed to true partnerships, delivering meaningful results that matter. Their passionate team believes in access to justice, always prioritising our clients and relentlessly seeking better ways to serve them.
Joining their team means becoming part of a forward-thinking company that values innovation and collaboration. They cherish long-term relationships-both with their clients and their staff-fostering a supportive and ethical workplace. If you're looking for a career where you can progress and truly make a difference, alongside people who genuinely care, you'll thrive in their environment!
ABOUT THE ROLE
As a Claims Handler, you will be the first point of contact for clients making claims on our policies. Your role is pivotal in ensuring clients receive the support they need during challenging times. Here's what you can expect:
Key Responsibilities:
1. Handle incoming claims with professionalism and empathy, guiding clients through the process.
2. Manage insurance administration tasks effectively, ensuring accurate and timely processing of claims.
3. Utilise Microsoft Word, Outlook, and Excel for documentation and correspondence.
4. Maintain meticulous attention to detail in all aspects of claims handling.
5. Foster strong relationships with clients, ensuring a customer-focused experience.
6. Apply sound judgment based on knowledge of insurance principles and regulatory frameworks.
7. Demonstrate exceptional organisational and time management skills to meet deadlines.
8. Collaborate with team members and other departments to resolve claims efficiently.
WHO YOU ARE
We're looking for someone who embodies the following skills and qualities:
9. Proven experience in claims handling or insurance administration.
10. Excellent communication skills, both verbal and written.
11. A customer-focused mindset with a passion for helping others.
12. Strong relationship management abilities to build rapport with clients.
13. High levels of organisation and time management to handle multiple claims effectively.
14. Keen attention to detail and ability to exercise sound judgment.
15. Familiarity with insurance principles and regulatory frameworks.
WHAT WE OFFER
16. Competitive annual salary between £24, and £26,.
17. A dynamic and supportive work environment.
18. Opportunities for career progression and professional development.
19. Hybrid working model to support work-life balance.
20. A vibrant company culture that values your input and innovation.
If you are excited about making a difference and want to be part of a team that values integrity and collaboration, I want to hear from you! Apply today and take the first step towards a rewarding career as a Claims Handler.
Join us in making a difference!
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.