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JOB SUMMARY
The Senior Revenue Analysis Manager is responsible for maximizing revenue and profit associated with rooms and function space inventory across all customer segments and catering for all hotels in the London Cluster. The person provides analytical insights and performance monitoring to address critical business questions and drive tactical decisions in revenue management.
Location requirement: London with flexible working. Offices are located at the JW Marriott Grosvenor House London.
CORE WORK ACTIVITIES
Conducts regular and ad-hoc analysis required to maximize room revenue and profit.
Develops and analyses tools and reports to identify trends, future need periods and obstacles to achieving goals.
Develops and manages key stakeholder relationships in a proactive manner including Market Leaders and General Managers.
Communicates brand initiatives, demand and market analysis to Revenue Managers.
Ensures hotel strategies conform to brand philosophies and initiatives.
Provides training to the Revenue Management Team relating to analysis, tools and reports.
Participates in sales strategy meetings / call as required.
Supports and executes owner reporting for key ownership groups.
Optimises and produces reporting and analysis by enhancing existing SQL code and implementing stakeholder feedback on existing Tableau reports.
CANDIDATE PROFILE
Education and Experience
Bachelor's degree, preferably in a quantitative discipline (e.g. finance, operations research, economics, or statistics), is preferred. Can be substituted for relevant experience and achievements.
Technical skills and knowledge:
2+ years of relevant professional experience, demonstrating a pattern of exceptional performance in analytical positions in the travel industry
MS Excel (required, advanced)
Visual Basic for Applications (preferred, intermediate)
SQL knowledge (preferred)
Tableau or Power BI knowledge (preferred)
Strong understanding of sales distribution systems (Marriott.com, voice, GDS, OTAs), revenue management systems (HPP, MARSHA, One Yield, etc.), and revenue strategy
Core competencies:
A successful Senior Revenue Analysis Manager will have a passion for analysis to promote Revenue maximisation. They should be able to work with data to provide strategic direction to stakeholders, turning data into recommendations focused on achieving business priorities in a dynamic business environment. The candidate will also be able to demonstrate the core skills required for the position that follow:
Meeting the Needs of Key Stakeholders - Understanding and meeting the needs of key stakeholders (hotel leadership teams, owners, corporate, guests, etc.).
Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Demonstrating Knowledge - Demonstrating knowledge of job-relevant issues, products, systems, and processes.
Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
Communicating Information Timely - Informing and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
Generating and Delivering Accurate and Timely Results - Generating and providing accurate and timely results in the form of reports, presentations, etc.
Making Decisions and Solving Problems - Analysing information and evaluating results to choose the best solution and solve problems.
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
Revenue Management - Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
Mathematics - Using mathematics to solve problems.
Economics and Accounting - Knowledge of economic and accounting principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Advanced Computer Skills - Skilled in using analytical programs such as Excel and Tableau. Ability to create and maintain complex Excel Spreadsheets and databases. Knowledge of conducting researching via Internet Browser and data mining.
Originality - The ability to develop creative ways to solve a problem or communicate a strategy.
BENEFITS
This role offers a great opportunity to lead the Analytics function within the London Cluster, based at the JW Marriott Grosvenor House Hotel. The position comes with the following benefits:
Flexible working
Worldwide travel perks - Discounted rates on accommodation, food, drink, spa and products
Industry leading benefits including contributory pension scheme, health cover and a performance related bonus scheme
Minimum of 28 days holidays including bank holidays
Fantastic career growth opportunities
Annual events including regular associate events for recognition of achievements
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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