Description
About this Opportunity
Are you passionate about shaping the future of work? Join us as to Reinvent Work with AI. This is a unique opportunity to:
1. Drive end-to-end group-wide change: Refine ways of working to improve productivity, reengineer workflows and deliver awaysof working blueprint for an agentic organisation.
2. Create impactful playbooks: Design, implement & evolve practicalframeworksand playbooks.
3. Deliver strategic project: Manage high-impact project across multiple workstreams, collaborating with cross-functional teams to deliver measurable outcomes.
4. Champion innovation: Be at the forefront of AI ways of working, reengineering workflows, and supporting a culture of continuous improvement.
This is an exciting time to join us as we accelerate AI adoption and design tomorrow’s requirements. If you thrive in ambiguity, love solving complex problems, and are eager to shape the future of work, we want to hear from you.
Whatyou’llbe doing
5. E2E design & delivery of group-wide change.
6. Designingand implementingpractical frameworks, playbooks, and processes to Reinvent Work. This includesrefiningways of working to boost productivity,reengineeringworkflows, and developing a working blueprint for an agentic organisation.
7. Developing strategic plans and turning them into practicalguidance.Creatingcontent thatencouragesadoption andcoordinatinginitiatives thatembednew workingthroughoutthe organisation.
Key Responsibilities
Playbook Development & Business Design
8. Developandmaintaindetailed playbooks for operational excellence, process mapping, and future ways of working.
9. Translate high-level designs into practical, scalable frameworks for teams.
10. Continuously refine playbooks based on feedback and emerging best practices.
Project Management & Coordination
11. Lead projects and initiatives across the Refine, Reengineer, and Reimagine pillars.
12. Coordinate cross-functional teams to deliver outcomes on timeandwithin scope.
13. Track progress, report on key metrics, and escalate risks where necessary.
14. Analyses specified problems and issues to find the best solutions.
Content Creation & Communication
15. Develop clear, engaging content to support adoption of new processes and behaviours.
16. Tailor messaging for different audiences, ensuring clarity and impact.
Process Design & Operational Excellence
17. Map current and future state processes,identifyingopportunities for improvement and automation.
18. Support systematic redesign of workflows to maximise efficiency andimpact.
Collaboration
19. Work closely with business units, Chief Data & AnalyticsOfficeand teams across the Bank to co-design and deliver playbooks & content.
20. Facilitate workshops and feedback sessions to ensure alignment and adoption.
Change Management & Adoption
21. Champion new ways of working, supporting colleagues through change.
22. Monitor adoption, gather feedback, and iterate solutions for sustained impact.
Why Lloyds Banking Group
We’reon an exciting journey to transform our Group and the waywe’reshaping finance for good.We’refocusing on the future, investing in our technologies, workplaces, and colleagues to make our Groupa great placefor everyone. Including you.
Whatyou'llneed!
23. Strongbusiness designand process mapping capability.
24. Proven experience inplaybook and content creation.
25. Project management skillswith ability to coordinate multiple workstreams.
26. Excellent written and verbalcommunication skills.
27. Strongcollaboration skills.
28. Ability towork in ambiguity and adaptto evolving priorities.
29. Curiosity– able to keep up to date on future work trends and best practices.
And any experience of these would bereally useful
30. Experience withAI, digital transformation, or operational excellence.
31. Knowledge ofbenchmarking and case study development.
32. Experience inembedding cultural changeand supporting inclusive workplaces.
About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
33. A generous pension contribution of up to 15%
34. An annual performance-related bonus
35. Share schemes including free shares
36. Benefits you can adapt to your lifestyle, such as discounted shopping
37. 30 days’ holiday, with bank holidays on top
38. A range of wellbeing initiatives and generous parental leave policies
Ifyou’reexcited by the thought of becoming part of our team, get in touch.We’dlove to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.