What you'll be doing?
Our Bedroom Furnishings division, BD Living provide furnishing solutions that will fit in with our customers' homes perfectly. This team supply's and fits storage and bedroom furniture, from cutting edge styles to contemporary classics.
Reporting to the Sales & Installations Manager, you will deliver high standards of service and provide excellent support to B D Living internal and external customers.
You will be expected to:
* Support all customers in a welcoming, professional and efficient manner, delivering exceptional customer service.
* Respond to all enquiries and process administrative tasks in line with the Service Level Agreement.
* Ensure that all paperwork is up to date, and required reports are completed within deadlines.
* Develop and maintain close and effective working relationships with all relevant internal colleagues and customers.
* Learn Sales and Installations roles and provide annual leave cover
* Provide support to the Sales and Installations Team
Keyboard Shortcuts
* F9 - Move focus from the edit area to the Footer Toolbar
* F10 - Move focus from the edit area to the first toolbar button
* Shift + TAB - Move focus from the edit area to the last toolbar button
What You'll Need
To be successful in the role, we are looking for:
* Customer Focused.
* Exceptional communication skills.
* Driven, organised and self-motivated with good time management skills.
* Ability to work in a fast paced busy environment
* Strong MS Office skills required.
Benefits
Our Company and Benefits
We've been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs.
Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.
We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, age, sexuality, disability, background or any other characteristic, can progress and be proud to work for us.
As part of working for Barratt Redrow PLC and specifically for this role we offer:
* Competitive Salary
* Competitive Bonus Scheme
* Private Medical Cover - Single Cover
* 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days)
* Choice of Flexible Benefits
* Enhanced Family Friendly Policies
Our Benefits Are Fit To Measure
Today's housebuilding professional need tomorrow's benefits, so they're ready for whatever the future brings. When you join Barratt, you get the kind of support you would expect from a business built for a modern working world.
Private medical cover
Private healthcare support is available for timely access to a virtual GP, for diagnosis, treatment and more — including physio and talking therapies. You can even add family members.
Pension
First-class pension schemes with the option of up to 10% employer contributions.
Annual Health Assessment
All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing.
Financial Benefits
As well as a competitive salary, we offer many ways to make life more affordable – from access to employee loans and savings accounts, to house purchase discounts.
Lifestyle Benefits
Cycle to Work scheme, reduced hotel rate, discounts at major retailers… These make a massive difference to the quality of your lifestyle.
So much more…
From death in service, paid volunteer and study leave, enhanced family friendly policies (including our Parents and Carers leave) to a share buying scheme, we have an incredible range of additional benefits.