Overview
Transport Operator (Backshift) role at Menzies Distribution Solutions Ltd. Based in Scunthorpe.
Pay range
This range is provided by Menzies Distribution Solutions Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Details
* Shift Pattern: Monday - Friday Days
* Hours: 14:00-22:00
* Monthly Pay
* Parking Onsite
* Holidays: 28 Days Inclusive of Bank Holidays
Responsibilities
* Liaise with planners to ensure that all relevant deliveries are met within requested delivery windows
* Close relationship with the Pallet Force Team to understand and confirm driver dispatch has occurred at planned times.
* Live Track and trace of all own fleet vehicles, ensuring all comms and any issues are raised through the correct channels, with corrective actions confirmed and communicated back to Transport planner.
* Liaise with Customers as required in relation to delays and possible issues with delivery through customer service team or through Out of hours process.
* Manage all comms on the Subcontractors Portal for day 1 plan. Regular check of online messages to identify and capture 3rd party subbie issues on the road.
* Feed Back any issues on the road to the Transport planner, ensuring up-to-date information and ETAs are known for re-planning of any delayed consignments
* Monitor Compliance on TMS system, challenging any driver behaviour affecting live information being visible on the system
* Be fully trained and aware of operating Processes for driver tracking systems and any other associated software
* Play a key role in Revenue capture process, ensuring returns and re-deliveries are processed correctly and demurrage is charged accurately when appropriate
Key Experience and Qualifications
* Previous knowledge & experience in the transport industry
* Experience of working in a busy Transport office
* Experience in Transport Operations is required
* Experience in Day 1 for Day 2 Preferred
* Knowledge of Drivers Hours, Tachograph and WTD legislation
* Good standard of education
* Strong administration and IT skill set
* Knowledge of Health & Safety
* Hold a full UK driving licence
Technical skills and behavioural competencies
* Self-starter who works on their own initiative
* Ability to prioritise
* Team Player
* Lateral thinker
* Works well under pressure
* Able to develop relationships with others (both internal and external)
* Problem solving and decision-making skills
* Driver engagement and Customer service skills
* Pension Scheme
* Employee Assistance Program
Inclusion
Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
Seniority level
Associate
Employment type
Full-time
Job function
Supply Chain
Industries
Transportation, Logistics, Supply Chain and Storage
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