Role – IT Operations Lead Location – West Midlands (Hybrid, with occasional travel to London)
Salary – Up to £50,000 + Benefits
Infinite Talent is working with a pioneering design-led business rooted in craftsmanship, collaboration, and continuous innovation. As they expand their technical capabilities, we're helping them find an IT Operations Lead to join their close-knit team and take ownership of day-to-day IT operations across the organisation.
What you’ll be doing:
Leading and supporting the business’s IT function, from user onboarding/offboarding to day-to-day troubleshooting.
Managing hardware and device life cycles, from procurement through to secure decommissioning.
Supporting teams across multiple locations, ensuring systems are secure, reliable, and fit for purpose.
Collaborating with third-party vendors and internal stakeholders to deliver effective IT solutions.
Developing processes and documentation around disaster recovery, continuity planning, and compliance.
Driving improvements to infrastructure, cloud services, and data security protocols.
What we’re looking for:
Solid experience in IT operations, ideally in a hands-on environment.
Strong knowledge of Windows, macOS, Android and Google Workspace.
Awareness of cloud services (particularly AWS) and network security best practices.
Comfortable working across teams in a self-managed, high-accountability culture.
Clear communicator who can simplify complex IT matters for non-technical colleagues.
Well-organised, proactive, and calm under pressure.
This is a great opportunity for someone who thrives in a flat, collaborative structure - where autonomy is valued, and every team member contributes to shared success.
Interested? Reach out directly or send your CV to carolina.martin@infinitetalent.co.uk