Receptionist / Reservations Manager
£35,000 + Benefits
Oswestry
Benefits:
Opportunity to work in a prestigious and elegant hospitality environment
Career development and progression opportunities within a supportive team
Staff discounts across food, beverage, and accommodation
Free on-site parking and staff meals on duty
Training and professional development provided
This is an exciting opportunity to join a luxury countryside hotel renowned for its refined service and attention to detail. As Receptionist / Reservations Manager, you will play a key role in creating exceptional guest experiences from the first point of contact through to arrival and stay. This role is ideal for someone who thrives in a high-end environment, enjoys guest interaction, and is confident managing both reception duties and reservations with efficiency and professionalism.
Receptionist / Reservations Manager Ideal Profile:
Experienced in front of house or reservations within a quality hospitality setting
Confident communicator with excellent customer service skills
Strong organisational skills with the ability to manage multiple tasks
Professional appearance and welcoming manner
Comfortable with booking systems and administrative processes
Positive and proactive approach to problem-solving
Receptionist / Reservations Manager Responsibilities:
Overseeing the daily operation of the reception and reservations functions
Welcoming and assisting guests with a professional and friendly manner
Managing room and restaurant bookings with accuracy and attention to detail
Coordinating with other departments to ensure smooth guest experiences
Handling guest enquiries and resolving issues promptly
Supporting the management team with reporting and administration
By submitting your CV to Ginger Recruitment Services Ltd (GRSL), you are consenting to GRSL providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising GRSL to work seek on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment.
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