Key Account Manager
Have you got a proven track record of managing national multiples?
Do you have extensive knowledge and experience in managing key retail chains?
Can you proactively manage allocated accounts in order to achieve objectives & targets set?
Macgregor Black are partnering with a
Market Leading Manufacturer,
on the search for a
Key Account Manager
. This is a permanent position which is
Hybrid or On-site
depending on location.
As
Key Account Manager
you will be responsible for driving commercial performance within the Sales function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role. A previous experience within the DIY, Retail, Hardware and or wider trade space is preferred.
Key Responsibilities
* Build and maintain strong customer relationships, understanding commercial drivers, category dynamics, and challenges to enhance satisfaction, secure loyalty, and drive profitable growth.
* Develop and implement territory/account business plans aligned with company strategy, converting them into measurable sales and margin performance.
* Provide training and support on products to ensure customers understand features, benefits, and correct usage, improving safety, compliance, and productivity.
* Take responsibility for achieving sales targets, margin goals, and related KPIs.
* Analyse market trends, competitor activity, and customer preferences to identify opportunities and mitigate risks.
* Monitor and report on sales, marketing activities, and account performance; provide timely insights and feedback to management to support strategic planning and budgeting.
* Ensure accurate forecasting, stock availability, and promotional readiness to minimise risk and maximise sell-through.
* Leverage internal and external data to inform account strategies, track growth levers, and drive continuous improvement.
What are we looking for?
* Strong Key Account Management and consultative selling skills.
* Knowledge of B2B/B2C e-commerce channels and platforms.
* Excellent communication and influencing skills across all business levels.
* Strong time management and ability to prioritise in fast-paced environments.
* Data-driven, analytical approach with ability to generate actionable insights.
* Skilled in lead management and opportunity follow-up
* Clear and compelling presentation of complex data and commercial insights.
* Collaborative, adaptable team player with sound negotiation skills.
* Commercial acumen with proven track record of delivering against sales and profitability targets.
Competitive salary + benefits.
Please contact
Lewis Millican
for further information.