A leading financial services firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. This role involves acting as an escalation point for technical issues, providing second-line support, and troubleshooting software and hardware issues. Key skills include knowledge of video conferencing technology and VDI systems, effective communication, and a strong focus on customer service. Candidates must possess a deep understanding of diverse technical tools and demonstrate problem-solving capabilities.
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