Junior Implementation Specialist at Venn Apps Are you ready to shape the future of e-commerce? Join Venn Apps and help build the next generation of mobile shopping experiences!
Join a rapidly scaling e-commerce mobile app startup
Help bring renowned brands like Represent Clothing, Motel Rocks, Never Fully Dressed, and TOTEME to life through cutting-edge technology
Receive direct training from company co-founders and a team of industry insiders
At Venn Apps, we build incredible e-commerce mobile apps for Shopify merchants. Our platform brings brands to life, ensuring businesses provide the best shopping experiences to their mobile customers. As a Junior Implementation Specialist, you'll play a crucial role in setting up and maintaining our clients' mobile apps. You'll be the bridge between clients and our powerful app creation tools, ensuring continuity between websites and mobile apps - a core differentiator of Venn Apps.
Strong communication and customer service skills
~ Quality focus with sharp attention to detail
~ 1-2 years of work experience in a cross-functional team
~ Learn the Venn Apps platform in-depth to provide excellent technical support
Manage support requests end-to-end via Intercom, Slack, and email
Collaborate with project teams to implement asset updates and changes
Perform QA testing and troubleshoot issues
Utilise JSON and text editing tools to update projects
Opportunity to grow along with our rapidly scaling startup
Competitive salary at going market rates 25,000-28,500 per annum dependant on experience
~33 days paid holiday
~ Flexible working arrangements
~ We provide all employees with the best tools they need to excel at their job
~ Office in the heart of Mayfair, London
~ Regular company socials and events (we even have a fully stocked fridge for our weekly all-hands meetings where we celebrate the weeks wins)
~ We are an equal-opportunity employer and value diversity
~ Direct training from the co-founders of the business
~ Initial Phone Screen
Interview with Implementation Manager
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