Head of People Operations London | Full-time | Permanent | Hybrid | £80,000-£90,000 pa We’re working with a leading property business with an outstanding reputation for innovation, growth, and customer experience. With over 60 offices across London, award-winning training, and a market-leading digital platform, they’re on an exciting journey of transformation – and people are at the heart of it. They are now looking for a Head of People Operations to join their People & Culture function and play a pivotal role in shaping the employee experience. This is a fantastic opportunity for someone who thrives on building, improving, and simplifying people processes while driving real impact across the organisation. The Role Reporting to the HR Director, you’ll act as a subject matter expert, delivering a wide range of transformational projects; from implementing a new companywide appraisal scheme, to enhancing benefits, streamlining processes, and driving retention initiatives. You’ll work closely with senior leaders, presenting ideas and influencing change at the highest level. This role is ideal for a people-focused project manager who combines strategic thinking with hands-on delivery. You’ll be empowered to design, embed, and continuously improve the people journey, ensuring that systems, policies and culture all align to attract, retain, and develop the very best talent. What you’ll bring Proven experience delivering HR/People transformation projects end-to-end A strong grasp of people systems, processes and compliance Confidence in data-led decision making, producing insights and KPIs The ability to manage multiple priorities with a structured, proactive approach A passion for creating positive employee experiences and embedding cultural change Why apply? Be at the centre of a major transformation journey in a well-established, ambitious organisation Work with a supportive and dynamic leadership team who value creativity and fresh thinking Enjoy a modern HQ at Chiswick Business Park, surrounded by green spaces, lakeside cafés, and community events Make a tangible difference to thousands of employees across the business If you’re an experienced people operations leader who loves driving improvement and creating real impact, this role offers the perfect platform to thrive. To apply or find out more, get in touch today.