General Manager - Coffee (Multi-Site)
Location: London (multi-site)
Salary: Up to £39,000 per year
Job Type: Full-time
About the Role
We are an exciting and fast-growing coffee brand with multiple sites across London and ambitious plans for further expansion. We’re looking for a passionate and driven General Manager to oversee operations across several locations, support team development, and play a key role in scaling the business as new sites open.
This is a hands-on leadership role ideal for someone who thrives in a dynamic environment and is eager to grow with a brand on the rise.
Key Responsibilities
* Oversee day-to-day operations across multiple coffee shop locations
* Lead, motivate, and manage teams to deliver excellent customer service
* Support recruitment, onboarding, and ongoing training of staff
* Help develop team members and future leaders within the business
* Ensure consistency in product quality, service standards, and brand experience
* Monitor performance, manage rotas, and control labour costs
* Work closely with senior leadership on new site openings and business growth
* Maintain high standards of health, safety, and cleanliness across all sites
* Handle customer feedback and resolve issues professionally
What We’re Looking For
* 3+ years previous experience managing a coffee shop or hospitality venue (multi-site experience is a plus)
* Strong leadership and team development skills
* Passion for coffee, hospitality, and delivering great customer experiences
* Highly organised with the ability to manage multiple priorities
* Comfortable working in a fast-paced, growing business
* A proactive, positive, and hands-on approach
* Experience with training and developing staff
What We Offer
* Competitive salary up to £39,000 per year
* Opportunity to grow with a rapidly expanding brand
* Involvement in new site openings and business development
* Supportive and collaborative team culture
* Career progression opportunities as the company grows
If this sounds like an opportunity you'd be interested in then APPLY today!