Engineering Support Administrator
Broadstairs
Salary - £23,795 per annum DOE
Full-time hours - Monday to Friday, 8.30 am - 5pm
Temp to perm
Do you have Service Support Coordinator experience?
Are you used to operating at a fast pace with great accuracy?
Our client is a leading Kent-based maintenance provider which serves their clients' requirements at a nationwide level. They are looking for two Engineering Support Administrator to support the field-based teams from the location at their head office. You would be aiding the delivery of top-class customer experience in terms of national service tasks.
The successful candidates will have had at least a year's worth of experience in a similar role, and be a self-driven, energetic team player.
The role is full-time at 37.5 hours per week covering maternity leave.
The responsibilities of the Engineering Support Administrator
* Providing basic financial/operational performance reports.
* Calculating engineer hours for wages, reward scheme and targets using an internal tracking system (training will be provided).
* Carrying out Engineers inductions and collating paperwork for payroll
* Assist with engineer recruitment - posting job adverts, 1st call screening and arranging interviews.
* Managing incoming post.
* Manage absence trackers (holidays, sick leave etc.).
* Booking, tracking and monitoring engineer's training and accreditations.
* Sending out offer letters and contracts and liaising with HR
* Oversee management of vehicle fleet and vehicle maintenance.
* Handling 3rd party claims (e.g. parking fines).
* Other admin ad-hoc projects as required.
Person specifications for the role of Engineering Support Administrator
* Must be able to communicate effectively at all levels (as reporting into managers and directors regularly).
* The ability to improve processes where agreed as a team is a requirement for this role
* Candidate must be able to easily learn and use technology
* A skilled communicator with a remote team of engineers is essential to the role
* Must be flexible have good work ethic
* The ideal candidate should have previous experience working within an office, preferably in a service business and recruitment
* Basic HR documentation management will be a bonus, but not essential
* Any previous recruitment experience a bonus
Benefits
* Training and support.
* A friendly nurturing workspace
* 25 days annual leave plus 8 public bank holidays
* Life insurance of four times your basic salary.
* Company Pension scheme after 3 months service with 5% employer contributions.
* Membership to a Healthcare Cashback Plan scheme after probation.
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