CARE COORDINATOR (HOME CARE)
Starting Salary:- £29K P.A.
CAMBERLEY, SURREY
Areas serviced:- Camberley, Farnborough, Aldershot, Fleet,
STARTING SALARY:- £29,000.00 p.a. Generous Incentives
Potential for :- CAREER PROGRESSION - TRAINING & DEVELOPMENT (LEVEL 5)
My successful client is looking for a talented individual who is passionate about delivering the utmost service of Home Care to join their successful Team as a Care Coordinator. My client is presently experiencing a period of growth not only in Home Care but also Live-In Care, Day Care Social Activities & Respite. If you are either an experienced Home Care/Domiciliary Care Coordinator/Scheduler/Senior Carer, Field Care Supervisor or Care Team Leader this is a great opportunity to progress your career and be part of their exciting journey!
Other benefits include: - FREE PARKING, TEAM EVENTS, MODERN OFFICE ENVIRONMENT
Reporting to:- Registered Care Manager
Duties will include:-
* Care Coordination/Rostering/Scheduling create and manage Care Service rotas for Vulnerable Clients (Service Users) who receive Care in their own homes & allocate suitable Care Staff to Service User Needs
* Deliver a Safe & Compliant Home Care Service within CQC Guidelines, provide the utmost Customer Service to Services Users and their Families at all times
* Prioritise well being off both Care Staff and Service Users when scheduling Care Calls
* Care Coordination
* Care Plans
* Care Worker Spot Checks
* Administration
* Auditing & Compliance
* Safeguarding of both Care Workers & Clients (Service Users)
* Risk Assessments
* Convert Client (Service User) & Recruitment enquires to the business, liaise with Registered Care Manager & Deputy Care Manager during the process to insure a safe and robust service
* Liaise with Key Social Care Parties:- Social Workers, GP Practices, NHS Discharge Teams, District Nurses, Hospices, CQC and Community Partners
* Deliver Personal Care to Clients (Service Users) in the community when needed in order to comply with CQC regulations
* Be part of a rota'd Team On Call Service
* Actively promote Day Care, Live In, Respite Facilities to Care Team and Local Community in general
* Liaise with and Supervise Field Care Supervisors/Team Leaders and Care Workers in delivering a Safe & Quality Service to Vulnerable Services Users & their families
* Complete further training and development qualifications with support of Registered Manager (NVQ3, Trainer the Trainer, Medication, (potential to study NVQ5 if desired), Complete, understand and put into practice New Compliance/Legal/Safeguarding updates)
Desired experience:
* Care Coordination/Rostering/Scheduling experience in creation and management of rotas for Clients (Service Users) who receive Care in their own homes & allocate Care Staff to the Service User either as a Care Coordinator/Scheduler or Senior Carer, Care Supervisor within a Domiciliary Care/ Home Care environment
* Experience of liaising with Service Users and their Families, Professional Key parties: - Social Workers, GP Practices, NHS Discharge Teams, CQC, and Community Partners to manage a safe and compliant care service to vulnerable people.
* Proven experience of providing the highest standards of Home Care/Domiciliary Care
* Previous experience working with and supporting a team
* Strong relationship building and empathetic negotiation skills
* Administrative experience
* Ability to convert client and recruitment enquiries for the business; work closely with Registered Care Manager & Deputy Care Manager during this process
* Proficiency in following CQC regulations, Safeguarding Measures
* Supervisory/Team Leader experience
Desired Qualifications: - NVQ Level 2, NVQ Level 3