Job Title: Import Operations Clerk
Location: Felixstowe
About the Role:
A well-established freight forwarding client is seeking an experienced and proactive Import Operations Coordinator to join their busy team in Felixstowe.
This is a hands-on operational role, working directly with the import team to manage container movements, handle documentation, and support seamless end-to-end delivery of ocean freight shipments.
Key Responsibilities:
Deliver exceptional service to clients, coordinating import activities
Ensure shipments are cleared, released, and delivered efficiently and profitably.
Work closely with customs clearance teams to track and support the timely completion of import entries.
Coordinate container deliveries, liaising with hauliers and ensure timely receipt of goods.
Request and process import releases from shipping lines, including handling necessary authorisations and payments.
Chase and collate required shipping documentation.
Communicate regularly with third-party agents and customers to keep them informed and resolve any issues promptly.
We're looking for candidates who have a strong understanding of customs procedures, transportation, as well as the flow of import, export, and cross-trade ocean freight shipments.
Key Requirements: