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The Lifeway’s Group is one of the UK’s leading providers of specialist support services for people with learning disabilities, autism, brain injuries, mental health, and complex care needs across the UK. We are striving to be revolutionary in our sector and are currently on a transformational journey; through new processes, digital solutions/tools, and more efficient ways of working, we are helping our people deliver the best care to those we support. We are making a difference in people’s lives by being a provider that values both empathy & progress.
Lifeways is seeking individuals who embody qualities of empathy, passion, honesty, courage, and a commitment to equality. We invite you to be part of this!
We are seeking to appoint an innovative and creative professional to manage our service in Yeovil (Thorne House). Thorne House is a development of 16 high-quality, self-contained flats in Yeovil that provides accommodation plus 24-hour support for people with complex mental health needs. Person-centred recovery support is provided by our core team of on-site Recovery Support Workers, with additional “wrap-around” support from our Quality and Practice Team.
The main aim of the Service Manager (Mental Health) role is to provide effective, outcome-based community recovery for people with complex mental health needs. The role involves monitoring, evaluating, and developing the service, ensuring systems are in place to incorporate feedback from service users, their families, partner agencies, and staff.
Our primary purpose is to support the early and timely transition of individuals from hospital or medium-to-low secure settings into a community-based, high-support service. All our services offer individual tenancies and 24/7 specialist support. We recognize each person's diversity and uniqueness, ensuring everyone is treated with respect and dignity. We see the individual beyond the diagnosis and help develop personalized recovery plans.
What we can offer you:
* Work as part of a local/regional leadership team where you can make a difference.
* Access to specialist advice from support functions whenever needed, allowing you to focus on team management and commercial awareness.
* Support from an area manager to help achieve your personal and professional development goals and grow as a leader and manager.
* Competitive salary package with incentive bonuses.
* Core benefits including matched pension scheme, life insurance, sick pay, car mileage, and access to additional benefits, rewards, and recognition such as discounts, cycle to work, well-being programs, and Employee Assistance Programme (EAP).
The Service Manager is responsible for leading their team to deliver safe and effective care and support, aiming to exceed regulatory requirements and contribute to Lifeways Group’s goal to be the provider of choice.
This role involves supervising your team regularly, both formally and informally. You must ensure support is delivered as per the plan to the highest standards, meeting contractual quality expectations and delivering the required hours/services.
You are accountable for embedding a culture of continuous improvement, demonstrating Lifeways values and behaviors, and leading by example. The role includes achieving service KPIs such as supervision, training compliance, and maintaining high occupancy levels.
What you can bring to Lifeways:
* Minimum Level 3 qualification in Health & Social Care or equivalent.
* Extensive experience in people management and Health & Social Care sectors.
Join us in making a difference—where compassion thrives, and quality of care knows no bounds. Apply today and help shape a brighter tomorrow.
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