Are you a people person who thrives on getting things done and making customers happy? We’re looking for a proactive Customer Service Advisor to join a busy, fast-paced team.
What you'll do:
Manage customer enquiries via phone, email, and online requests
Take ownership of the customer journey from enquiry to post-service feedback
Build relationships and provide solutions that really make a difference
Use your initiative to improve processes and deliver outstanding serviceWhat we’re looking for:
Previous customer service experience, ideally in sales or order management
Excellent communication and relationship-building skills
Confidence in using your judgment and initiative
Strong IT skills and willingness to learn new systems
A flexible, team-focused attitude in a fast-paced environmentWhy join us:
Temp-to-perm role with career development opportunities
Training and support to help you succeed
Flexible benefits including holiday options, recognition awards, and pension scheme
Make an impact, grow your career, and help deliver top-notch customer service every day