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Front of house supervisor

Tandridge
Holroyd Howe
Supervisor
Posted: 16h ago
Offer description

We are seeking a dedicated Weekend Supervisor to join our team in Woldingham, Surrey. As a Weekend Supervisor, you will play a crucial role in overseeing operations, managing staff, and ensuring excellent customer service during weekend hours.

* Lead and motivate weekend staff to maintain high performance standards and achieve team goals
* Oversee daily operations, including staff scheduling, task delegation, and workflow management
* Resolve customer inquiries and complaints promptly and professionally
* Ensure compliance with company policies, procedures, and safety regulations
* Monitor and maintain inventory levels
* Prepare and submit reports on weekend operations, sales, and any incidents
* Train and mentor new team members
* Collaborate with weekday management to ensure seamless operations throughout the week
* Implement and support company initiatives and promotional activities
Job Description


We are seeking a dedicated Weekend Supervisor to join our team in Woldingham, Surrey. As a Weekend Supervisor, you will play a crucial role in overseeing operations, managing staff, and ensuring excellent customer service during weekend hours.

* Lead and motivate weekend staff to maintain high performance standards and achieve team goals
* Oversee daily operations, including staff scheduling, task delegation, and workflow management
* Resolve customer inquiries and complaints promptly and professionally
* Ensure compliance with company policies, procedures, and safety regulations
* Monitor and maintain inventory levels
* Prepare and submit reports on weekend operations, sales, and any incidents
* Train and mentor new team members
* Collaborate with weekday management to ensure seamless operations throughout the week
* Implement and support company initiatives and promotional activities

Qualifications

* Proven experience in a supervisory role, hospitality, or service industry (1-2 years preferred)
* Strong leadership skills with the ability to motivate and guide a team
* Excellent customer service and interpersonal skills
* Demonstrated problem-solving abilities and decision-making skills
* Proficient in time management and multitasking
* Strong verbal and written communication skills
* Ability to work weekends consistently


Additional Information


Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

IND3

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Created on 25/06/2025 by TN United Kingdom

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