Refrigeration Admin Support
Salary £24,969.00 Location Leeds Shift Pattern Days Hours per day
This is a Permanent, Full Time vacancy that will close in a month at 23:59 BST.
The Vacancy
Job Title: Refrigeration Administration Support
Location: Leeds
Working Hours: 37.5 Hours Per Week
We are looking for a Refrigeration Administrator to support our team, working with one of our major UK supermarket clients.
You’ll assist the refrigeration management team in coordinating engineer workloads and ensuring timely service delivery. You’ll also work with the helpdesk to ensure jobs are allocated to the right engineers, meeting key SLAs. Additionally, you'll maintain accurate and up-to-date documentation and systems to ensure the smooth running of the department.
Key Responsibilities:
1. Support the refrigeration management team in overseeing the day-to-day scheduling and workload of refrigeration engineers.
2. Ensure engineers are appropriately allocated to jobs based on skills, location, and availability.
3. Monitor and maintain effective service delivery in line with business requirements.
4. Maintain accurate and up-to-date records in the document management system.
5. Ensure that all service reports, job sheets, and compliance documents are correctly logged.
6. Support the refrigeration team with general administrative tasks as required.
Qualifications / Experience:
Essential
7. Experience assigning and managing workloads.
8. Basic understanding of refrigeration systems to support effective job allocation and communication.
The ideal candidate:
9. Ability to interpret basic engineering reports or service notes.
10. Background in client-facing roles or handling service queries.
11. Comfortable using Excel or other tools for reporting and data tracking
What We Offer:
At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include:
12. 33 Days Holiday (Inc. Bank Holidays)
13. Private Pension
14. HealthShield Cashback Plan - Reclaim part of your dental/optical costs.
15. OneCity – Employee Discount Platform
16. Employee Value Awards up to the value of £250
17. Access to Costco Personal Membership Subscription
18. Mental and Physical Health Services (Wisdom, Thrive, SkinVision)
19. Electric Car Scheme (Criteria Applies)
20. First Bus Commuter Club – Discounted Bus Travel
The Company
In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal – to make a positive change in the facilities management industry.
The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.
It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world’s most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.
Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.
About City
Our Benefits
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