Overview
We are seeking a diligent and detail-oriented Compliance Officer to join our team. The ideal candidate will play a crucial role in ensuring that our operations adhere to regulatory standards and internal policies. This position requires a strong understanding of warehouse management systems, materials handling, and compliance protocols within a warehouse environment. The Compliance Officer will be responsible for monitoring compliance with safety regulations, conducting audits, and providing training to staff on compliance matters.
Regulatory & Product Compliance
* Ensure all eCommerce products meet applicable regulatory, legal, and quality standards (local and international).
* Maintain up-to-date knowledge of product labeling, packaging, and import/export compliance requirements.
* Manage product certifications, documentation, and safety data (SDS/MSDS) for relevant product categories.
* Verify that suppliers and vendors comply with product safety, ethical sourcing, and quality standards.
* Review new product listings for compliance before publication on the website or marketplace platforms.
Warehouse Operations & Safety
* Conduct regular warehouse audits and inspections to ensure compliance with occupational health, safety, and environmental regulations.
* Oversee correct storage, handling, and disposal procedures for all products, including hazardous or restricted materials if applicable.
* Develop and maintain Standard Operating Procedures (SOPs) for warehouse operations and product handling.
* Ensure compliance with fire safety, hygiene, pest control, and equipment maintenance protocols.
* Coordinate with logistics teams to ensure compliant product movement, packaging, and labeling for shipping.
Monitoring, Reporting & Documentation
* Maintain comprehensive compliance records, reports, and audit trails.
* Prepare and submit compliance reports to management and relevant authorities as required.
* Investigate and document any compliance breaches, product recalls, or customer complaints related to product safety.
* Monitor KPIs and generate insights to improve operational compliance and risk management.
Training & Internal Controls
* Train warehouse and eCommerce staff on compliance policies, product standards, and safety procedures.
* Develop and update internal compliance checklists and risk management frameworks.
* Promote a culture of compliance, quality assurance, and continuous improvement across all teams.
Cross-Functional Collaboration
* Work closely with purchasing, logistics, quality control, and customer service teams to ensure consistent compliance.
* Serve as the primary contact for regulatory authorities, auditors, and external inspection agencies.
* Support new product launches by reviewing documentation and verifying regulatory readiness.
Job Type: Full-time
Pay: £33,500.00-£37,500.00 per year
Benefits:
* Company pension
* Free parking
Application question(s):
* Can you describe your experience managing regulatory or product compliance in an eCommerce or warehouse environment?
* What types of product categories have you worked with (e.g., cosmetics, electronics, apparel, food, etc.)
* Have you worked with external auditors or regulatory bodies before? What was that experience like?
Work Location: In person