Account Manager
Company: Voltx Power Ltd
Location: Milton Keynes
Salary: Competitive – not a barrier for the right candidate
About Voltx Power Ltd
Voltx Power Ltd delivers high-quality, end-to-end energy solutions while maintaining exceptional service standards. We are looking for a proactive and detail-oriented Account Manager to manage client accounts, ensure operational excellence, and coordinate effectively across internal teams.
Role Overview
The Account Manager will manage client accounts end-to-end, overseeing tender management, contract administration, issue resolution, and ongoing client support. This role is central to maintaining strong client relationships and ensuring service levels are consistently met.
Key Responsibilities
Bespoke Tender Management: Manage bespoke tenders from initiation to completion, ensuring all SLAs are met.
Contracting: Oversee contract generation, execution, registration, and monitor renewals.
Issue Resolution: Act as the first point of contact for client or broker queries; resolve directly or escalate as required.
Billing & Metering Coordination: Collaborate with Billing to resolve invoice discrepancies and with Metering on reads, installations, and fault resolution.
Relationship Management: Build and maintain strong relationships with clients and internal stakeholders.
Cross-Department Coordination: Liaise with Pricing, Billing, Metering, and Credit teams to ensure smooth handovers and issue resolution.
Reporting & Administration: Keep internal systems updated; produce portfolio, SLA, and issue reports; support audits.
Client Coordination: Serve as the day-to-day operational contact; conduct weekly client calls and maintain ongoing engagement.
Experience & Qualifications
Minimum 1 year of energy sales experience (mandatory)
Strong organisational and communication skills
Proven ability to manage multiple accounts and priorities
Proactive, detail-focused, and solution-oriented
Eligibility
Right to work in the UK – mandatory
How to Apply
Please share your CV at communication@voltxpower.co.uk
Subject line: Sales Account Manager Job Application – [Candidate’s Name]