IT Support Technician
Onsite position
Are you a proactive, hands-on IT professional with a passion for problem-solving and supporting users in a fast-paced environment? We’re looking for an IT Support Technician to join our client in Gillingham, Kent.
This office-based role is ideal for someone who combines technical expertise with a customer-first mindset, thrives on variety, and wants to play a key part in keeping an expanding business running smoothly.
Role responsibilities:
* Acting as the first point of contact for IT issues, logging and resolving critical problems to minimise disruption to the business
* Supporting a range of hardware, software, and telecoms systems
* Coordinating with third-party providers, including fault logging and onsite engineer support
* Maintaining hardware installations and managing device setups and moves
* Keeping an eye on IT security risks and escalating potential threats
* Contributing to special IT projects and ad-hoc duties as needed
* Maintaining tidy, safe working environments in line with Health and Safety policies
This is a broad and varied role, so we’re looking for someone who’s flexible, curious, and enjoys learning on the job.
Skills & Experience required:
1. Solid unde...