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Restaurant Performance Director (Hiring Immediately), Stoke-on-Trent
Client: Wagamama
Location: Stoke-on-Trent, United Kingdom
Job Category: Other
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EU work permit required:
Yes
Job Views: 2
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
General Manager | Full Time
At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are looking for a General Manager to lead our team and continue our journey of nourishing both body and soul.
The role:
As a General Manager, you will inspire your team to deliver exceptional service, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential while achieving outstanding results.
Requirements:
* Prioritize creating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide excellent training, coaching, and mentorship to emerging leaders.
* Dedicate yourself to delivering exceptional guest experiences, ensuring every interaction reflects high service standards.
* Possess strong financial skills, including budgeting, inventory management, labor management, and strategic marketing. Use data analysis to inform business decisions and foster continuous improvement.
* Focus on building and nurturing your team through recruitment and ongoing development, supporting their personal and professional growth.
* Commit to creating an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
* Be a proactive problem solver, capable of quick decision-making and thinking on your feet.
What’s in it for you:
* Bonus scheme – up to £8,000 annually
* Access up to 30% of earnings before payday with Wagestream
* Private medical insurance
* Free food on shift from our menu, plus 50% discount outside of work for friends and family
* Industry-leading family-friendly policy: 26 weeks full pay plus 13 weeks half pay for expectant or adoptive parents
* Be the first to try our new menus
* Wagamama parties with VIP guests throughout the year
* Recognition as a nationwide legend through our national recognition program
Additional benefits include pension scheme, holiday entitlement, training programs, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.
Be you, be Wagamama
Wagamama is proudly part of Disability Confident.
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