Support Workers – Mental Health & Complex Needs
Location: Crewe
Pay Rate: £12.30 - £12.60 per hour
Job Type: Flexible, Full-time or Part-time Shifts Available
About the Role:
We are looking for experienced and dedicated Support Workers to join our team providing high-quality care and support to adults with complex mental health needs and challenging behaviours in supported living and residential settings across Crewe.
This is an opportunity to make a real difference to people’s lives while working within a supportive and professional care team. You will be working with individuals with a range of complex needs including mental health conditions, learning disabilities, autism, alcohol and substance misuse issues, and individuals at risk of self-harm.
Key Responsibilities:
• Provide person-centred care and support tailored to individual needs
• Manage challenging behaviour in a calm, professional, and compassionate manner
• Support service users with daily living skills, personal care, and emotional well-being
• Administer medication in line with care plans and organisational policy
• Undertake regular welfare checks and maintain clear, accurate records
• Respond effectively to incidents, including safeguarding concerns and self-harm risks
• Work closely with a multidisciplinary team including mental health professionals, social workers, and families
• Promote independence, dignity, and respect for every individual
Who We’re Looking For:
We are seeking individuals who are patient, resilient, and confident in working with adults who display complex and sometimes challenging behaviours. The ideal candidate will have previous experience in a similar environment and be passionate about delivering safe, high-quality care.
Essential Requirements:
• A minimum of 1 years’ experience supporting adults with mental health needs and challenging behaviours
• Experience working with complex service users including autism, learning disabilities, substance misuse, and self-harm risks
• Current, in-date Ligature Training
• Current, in-date CPI (Crisis Prevention Intervention) or equivalent de-escalation training
• Experience in safely administering medication in a care or residential setting
• Strong understanding of safeguarding, mental health crisis management, and risk assessment
• Excellent communication and interpersonal skills
• A compassionate, patient, and professional approach
What We Offer:
• Competitive hourly rates of £12.30 to £12.60
• Flexible shifts to fit around your availability
• The chance to work within a supportive and friendly team environment
• Ongoing professional development opportunities
• A rewarding and meaningful role where you can make a positive impact every day
If you have the right experience and are committed to supporting vulnerable adults with complex needs in a professional, safe, and compassionate way — we would love to hear from you.
Apply today and take the next step in your support work career.
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