Job Specification – Front of House Server
Location: Sutton Bank Visitor Centre, YO7
Contract: Full-time, permanent - Salary: £27,000 - £28,000 per year (plus tips, pro rata)
Contract: Part-time, permanent - Salary: £13,500 – £14,000 per year (plus tips, pro rata)
Hours: Daytime hours only – no evening work
About the Role
We're looking for an energetic and friendly Front of House Server to join our café team at Sutton Bank. You'll be the face of our hospitality, delivering outstanding service to every guest and creating a warm, welcoming atmosphere.
Key Responsibilities
* Provide excellent customer service, ensuring every guest feels valued.
* Take orders, serve food and drinks, and manage table service where required.
* Maintain high standards of cleanliness across the café floor.
* Support in stock rotation, restocking displays, and ensuring smooth service.
* Handle payments accurately and efficiently.
* Upsell menu items and communicate daily specials to guests.
* Work closely with the kitchen team to ensure seamless food service.
* Act as an ambassador for our brand values and North York Moors setting.
About You
* Previous hospitality or customer-facing experience desirable.
* Passionate about delivering great service and making guests feel welcome.
* Positive, reliable, and a strong team player.
* Comfortable working in a busy café environment.
* Flexible, proactive, and happy to support colleagues where needed.
Perks & Benefits
* Daytime hours only – no evenings
* Staff, friends & family discount
* Collaboration with fantastic local suppliers
* Annual parking pass included
* Stunning North York Moors setting
How to Apply
Send your CV and a short covering note to:
Job Types: Full-time, Part-time, Permanent
Pay: £12.21-£13.00 per hour
Expected hours: 8 – 35 per week
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Application question(s):
* Do you currently hold a valid driving licence?
Experience:
* Hospitality: 1 year (preferred)
Work Location: In person