Overview
The Sr Program Consultant ensures program compliance, optimizes requisition outcomes through use of Vendor Management System (VMS) technology, and fosters strong relationships with client stakeholders and supplier partners. Operating under minimal supervision, the Sr Program Consultant influences hiring decisions, drives performance across the supplier community, and manages ongoing workforce engagements—including compliance, onboarding, performance management, and offboarding. This role will require working 1 day per week from our Warwick office.
Responsibilities
* Partner with hiring managers to clarify job responsibilities, skills, and requirements for requisitions.
* Develop tailored talent acquisition strategies to meet specific workforce needs.
* Provide consultative support to optimize requisition quality, accuracy, and speed-to-fill.
* Gather, analyze, and deliver labor market insights and compensation benchmarks.
* Advise clients and suppliers on market trends and competitive candidate availability.
* Build and maintain proactive, positive relationships with client stakeholders, hiring managers, and end users through regular communication and site visits.
* Serve as a primary point of contact and escalation for client issues and requisition challenges.
* Partner with Supplier Managers to assess supplier performance, identify gaps, and drive continuous improvement.
* Ensure supplier adherence to program standards, including candidate submittals, onboarding, employee relations, and compliance.
* Mentor and guide Program Consultants and Engagement Coordinators, providing subject matter expertise and operational support.
* Guide customers through the management of all stages of requisition activity using VMS technology.
* Collaborate with Program Managers on continuous improvement projects and process enhancements.
* Communicate program updates and procedural changes to client and supplier stakeholders.
* Ensure documentation, processes, and reporting are aligned with program standards.
Qualifications
* High school diploma or equivalent required.
* Post-secondary education in a related field preferred.
* Minimum five (5) years of experience in a staffing, talent acquisition, or workforce solutions environment.
* Proven experience working within or in partnership with MSP, VMS, or contingent labor programs.
* Skilled in communicating effectively verbally and in writing.
* Ability to establish and maintain effective working relationships.
* Excellent customer service orientation with a demonstrated ability to build and maintain relationships.
* Proven ability to manage competing priorities in a fast-paced, high-volume environment.
* Strong attention to detail and accuracy in data entry and documentation.
* Ability to work independently while collaborating effectively across multiple teams.
* Proficient with Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
Why Us / Perks
* Flexibility to work in the way that makes you most productive.
* Continuous learning through mentoring, unlimited access to learning platforms, and specialised training programmes that support career development.
* Comprehensive local and regional benefits to help you focus on wellbeing, health, financial wellness, and more.
Equal Opportunity Employer. The Adecco Group is proud to be an Equal Opportunity Employer. Pontoon is a global employer that values diversity and inclusion.
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