Transformation Consultant
We’re looking for a Transformation Consultant to join our ever‑evolving Demand Management Office to help us unleash the potential of every business.
About The Team
Our Product and Technology teams are the Worldpayers behind the game‑changing products and digital experiences we’re best known for. Striving for better, they never stand still — delivering impactful innovations that power transactions across the world. The Demand Management Office acts as the central front door for change, ensuring all initiatives are governed and approved through the Change Assurance framework. The role provides end‑to‑end oversight of change readiness, impact, governance and decisioning to support successful and low‑risk go‑lives across the organization.
What You’ll Own
* Act as the central intake and coordination point for change, validating requests, managing expectations and maintaining a clear delivery pipeline.
* Ability to interpret product roadmaps and advise on delivery resourcing, partnering closely with delivery leadership to align demand with capacity.
* Facilitate change governance forums end‑to‑end, including scheduling attendees, creating materials, decision capture and follow up communications.
* Coordinate change approval and readiness activities, tracking milestones, conditional actions and ensuring all assurance requirements are met.
* Champion the Governance framework, driving adherence, effective cross‑business collaboration and controlled progression to go‑live.
What You Bring
* Strong stakeholder management skills, with the ability to engage, influence and communicate effectively across a large, diverse audience.
* Experience working within governance or change frameworks, balancing business demand with controlled delivery.
* Confidence facilitating forums and discussions, driving clear outcomes across multiple teams and voting groups.
* Excellent organisational skills, with a track record of managing complex information, dependencies and timelines.
* Clear, professional communication skills, able to translate complexity into concise, actionable guidance.
Desirable Skills
* Experience in using and building within Power Apps and PowerBi
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