Key Care & Support has an exciting opportunity at their HUB in Sale for a Day Service Lead Manager. The role is full time but part time may be considered for the right person.
Key Responsibilities
* Provide a range of dynamic and person‑centred opportunities for people with Learning Disabilities, additional support needs, autism, complex support needs, and adults with Physical Disabilities.
* Lead and manage support teams within the Community Hub, including Therapists, Team Leaders, Support Workers, Transport Assistants and escort service.
* Shape services for people and ensure a range of quality opportunities are provided within the allocated budget.
* Develop and review policies and procedures to keep day service provision relevant.
* Lead forums and working groups relevant to service development.
* Agree appropriate packages of care and support for each person, including timely reviews that reflect their Life Plans.
* Provide and encourage creative, quality opportunities and therapies, supporting staff to work more flexibly and person‑centred.
* Support staff change through a radical change in day opportunities and facilitate collaborative working with volunteers and partner agencies.
* Distribute the available budget for day services appropriately and manage the agreed budget to keep expenditure within limits.
* Deputise for the Manager of Community and Outreach Services when required.
* Manage teams, deploy staff to meet person‑centred needs and liaise with care management, health teams and other professionals to ensure value for money and positive outcomes.
* Conduct person‑centred reviews, evaluating progress and programme effectiveness, with sufficient notice to the person’s support network.
* Ensure activities contribute to agreed progression Life Plans and are enjoyable leisure activities provided in a safe setting.
* Lead positively, encourage and manage the use of building space by user groups, resolve conflicts, and generate income where appropriate.
* Be part of an on‑call rota to respond to urgent phone queries regarding services, buildings and staff working out of hours.
* Lead and manage volunteers and staff from other groups offering support and opportunities.
* Liaise with carers, other advocates and manage agreed budget while ensuring expenditure stays within limits.
* Ensure appropriate travel support programmes and safe transport arrangements.
* Take overall responsibility for Health and Safety arrangements at the Community Hub.
* Be part of the Service Provision Management Team.
* Collect, analyse and provide relevant information to corporate colleagues.
* Oversee an effective Information Centre and provide leadership in a learning environment.
* Ensure policies and procedures are adhered to and staff are aware of their responsibilities.
Experience and Knowledge
* A management qualification.
* Extensive managerial experience in social care or health settings, with substantial experience at managerial level.
* Extensive experience working with external agencies as partners.
* Substantial experience managing budgets.
* Experience in recruiting and managing staff and volunteers.
* Experience in arranging transport for customers.
* Advanced knowledge of legislation relating to social care provision and disability legislation.
* Knowledge of Health and Safety legislation and local policies.
* Advanced knowledge of Safeguarding Adults policies and practice.
* Understanding of the social model of disability.
* Advanced knowledge and understanding of the needs of people with Learning Difficulties with complex needs.
* Understanding of the principles of Positive Behavioural Support.
* Understanding of the principles of Value for Money (VFM).
* Understanding of the importance of learning and development in service delivery.
* Understanding of Equal Opportunities policy and ability to deliver services within this framework.
* Understanding of the principals and policies in relation to Quality, Health and Safety and customer care.
Benefits
* Salary up to £35k DOE (full time).
* Opportunity to work with a company that genuinely cares about its employees and the people they support.
* 33 days holiday inclusive of 8 bank holidays (full time).
* Free parking.
* Birthday and seasonal gift.
* And more.
Application
Further information will be discussed at interview. Interested? Have the relevant experience and skills? Then send your CV and we will be in touch to discuss this fantastic opportunity with you.
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