Health Business Centre Advisor
Location: Ipswich
Pay Rate: £13.05 per hour
Status: Temporary Contract until Mid-November 2026
About the Role
The Health Business Centre (HBC) is a countywide service providing central coordination for Health & Childrens Centre performance indicators, alongside Health Visiting and School Nursing administration. The HBC also acts as a key point of contact for children, young people, families, and partner agencies.
We are looking for a proactive and organised Health Business Centre Advisor to join our busy team. You will support the delivery of a countywide duty service, responding to telephone calls, emails, and written communications, while providing a high standard of administrative support to help achieve service performance targets.
The service operates Monday to Friday, 9:00am 5:30pm
Main Purpose of the Role
To provide high-quality administrative and customer support to children, young people, families, and partner agencies, ensuring effective communication, accurate record keeping, and timely signposting to appropriate services.
Key Responsibilities
1. Provide information, advice, and signposting to relevant services
2. Respond professionally to calls, emails, and written communications
3. Maintain accurate records and qualit...