Job Title: Credit Controller Reports to: Credit Control Manager Salary: £30,000 - £35,000 per annum Full time, permanent position Client Details Michael Page are recruiting on behalf of a well-established company, going through an exciting period of growth. The experienced Credit Controller will manage and collect outstanding debts within a defined section of the sales ledger. Reporting directly to the Credit Control Manager, you will play a key role in maintaining cash flow and managing customer accounts in line with company policies. Description The key responsibilities of a Credit Controller will include: Update customer records according to legal changes and company processes. Collect outstanding debts, escalating to legal action when necessary. Maintain accurate and detailed activity and contact records in the main system. Negotiate and document customer payment plans with Credit Control Manager's authorisation and communicate agreements clearly. Record and respond to customer disputes promptly through the main system, ensuring compliance with SLAs and company procedures. Investigate and resolve disputes within set timelines, keeping customers informed. Monitor and respond to customer disputes received via shared email inboxes daily. Process order conversions. Conduct quarterly credit reviews. Open new accounts and assign credit limits following company policy. Provide weekly reports on overdue deb...