Company description: Khne Nagel (AG & Co.) KG Job description: ? Join our EuroDirect team as a Road Logistics Cross Border Specialist and become the central link between our branches, internal stakeholders, and key customers. If you thrive in a fast-paced logistics environment and love keeping operations running smoothly, this role is for you. How you create impact Act as the main internal contact for all key account inquiries and daily communication. Manage, obtain, and monitor transport bookings, ensuring accuracy and timely processing. Coordinate closely with internal departments and branches to ensure seamless cross-border transport execution. Track shipments, proactively managing exceptions and communicating updates where needed. Maintain accurate account profiles, SOPs, and handling instructions. Prepare regular and ad hoc performance reports for internal and external stakeholders. Support tenders, customer reviews, and the implementation of new business requirements. Source competitive rates from suppliers and ensure accurate data entry into internal systems. What we would like you to bring Strong customer service mindset and excellent communication skills. A proactive problem-solving approach and high attention to detail. Flexibility and the ability to adapt in a fast-moving environment. A collaborative, team-oriented attitude.Reliability, commitment, and a hardworking nature. Process- and target-driven working style. Ability to manage multiple tasks while ensuring accuracy. Willingness to support broader departmental goals when needed. What's in it for you We provide a dynamic and supportive work environment where collaboration and continuous improvement are part of our daily culture. Youll work closely with key stakeholders across our organisation, gain valuable insight into cross-border FTL/LTL operations, and contribute directly to customer satisfaction and service quality. We offer opportunities for professional development, a team culture built on trust and shared goals, and a role where your contributions truly make an impact.