The role:
1. Maintaining accurate fleet records including vehicle registrations, MOTs, servicing schedules, inspections, road tax and insurance documentation
2. Scheduling MOTs, servicing, repairs, tyre replacements and routine vehicle maintenance
3. Preparing and processing rental agreements, vehicle handover documents and damage reports
4. Managing vehicle booking systems and fleet availability records
5. Handling general administration duties, answering telephone calls and responding to email enquiries
6. Managing parking fines, penalty charge notices and associated documentation
7. Assisting with vehicle check-in and check-out procedures when required
8. Liaising with customers regarding bookings, vehicle availability and rental documentation
9. Supporting the wider operations team with general administrative duties
The successful candidate:
10. Previous administration experience, ideally within fleet, transport, logistics, automotive or rental sectors
11. Strong organisational and time management skills
12. Excellent communication and customer service skills
13. Good working knowledge of Microsoft Office, including Excel, Outlook and Word
14. High attention to detail and accuracy
15. Ability to prioritise workload and manage multiple tasks effectively
16. Proactive and professional approach to work
Desirable:
17. Experience using fleet management or rental software
18. Knowledge of vehicle compliance requirements and transport regulations
19. Experience within a vehicle rental or commercial fleet environment
20. Experience using Xero accounting software
Additional Information:
21. Part-time permanent opportunity
22. Flexible working pattern across Monday to Friday
23. Fast-paced and varied role supporting a busy fleet operation
24. Ideal for an organised administrator looking to develop within a growing business