Surgical Coordinator, Gastroenterology (Falmouth)
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Surgical Coordinator, Gastroenterology (Falmouth)
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* Schedule surgical appointments for the practice
* Obtain reports of lab work, X-ray, EKG reports by primary care doctor, cardiologist, etc. and fax to the appropriate facilities
* Obtain surgical authorizations in accordance with insurance company guidelines to ensure proper financial clearance
* Communicate with referring providers regarding scheduling and completion of surgeries
* Check-in and check-out patients as needed; responsibilities will include verifying and obtaining insurance and demographic information, collecting co-payments, and scheduling follow-up appointments
* Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record
* Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities /duties are met during absences or increased patient volumes.
* Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests
* Maintains confidentiality regarding patient information in accordance to HIPAA regulations
* Float to front desk for coverage when needed
* Ability to float to other MACC practices when required
* Perform other work-related duties and activities as assigned or requested
* Ability to read, write and communicate in English
* High school graduate or equivalent
* Experience in a medical office setting including scheduling of at least one (1) year experience or Bachelor’s Degree
* Demonstrated excellence in providing customer service
* Strong communication and interpersonal skills
* At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred
* Medical Terminology knowledge preferred
* Schedule surgical appointments for the practice
* Obtain reports of lab work, X-ray, EKG reports by primary care doctor, cardiologist, etc. and fax to the appropriate facilities
* Obtain surgical authorizations in accordance with insurance company guidelines to ensure proper financial clearance
* Communicate with referring providers regarding scheduling and completion of surgeries
* Check-in and check-out patients as needed; responsibilities will include verifying and obtaining insurance and demographic information, collecting co-payments, and scheduling follow-up appointments
* Answers the phone in a timely, polite and professional manner, in three rings or less, directs calls to appropriate persons and takes accurate messages within the electronic medical record
* Demonstrate the ability to adjust to unexpected changes to assure that all responsibilities /duties are met during absences or increased patient volumes.
* Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests
* Maintains confidentiality regarding patient information in accordance to HIPAA regulations
* Float to front desk for coverage when needed
* Ability to float to other MACC practices when required
* Perform other work-related duties and activities as assigned or requested
* Ability to read, write and communicate in English
* High school graduate or equivalent
* Experience in a medical office setting including scheduling of at least one (1) year experience or Bachelor’s Degree
* Demonstrated excellence in providing customer service
* Strong communication and interpersonal skills
* At least one (1) year experience with current office technology, proficient with medical computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred
* Medical Terminology knowledge preferred
* Typing skills at 30 WPM preferred
Purpose of Position
To provide surgical scheduling services in a timely and efficient manner in accordance with departmental procedures while providing outstanding customer service to all existing and potential MACC patients.
Schedule Details
40 hrs per week, Mon-Fri, 8a-4p, No Weekends & Holidays
Organization
Medical Affiliates of Cape Cod
Primary Location
Massachusetts-Falmouth
Department
MAC-General
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Health Care Provider
* Industries
Hospitals and Health Care
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