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Apprentice Account Handler - Ardonagh Advisory (Hull)
Apprentice Account Handler - Ardonagh Advisory (Hull)
, Apply From: 27/06/2025
Learning Provider
Delivered by DAVIES LEARNING SOLUTIONS LIMITED
Employer
Ardonagh Advisory
Vacancy Description
Key responsibilities may include:
Portfolio Support
* Ensure the smooth running of assigned portfolio
* Independently respond to queries from both clients/insurers in a proactive manner, whilst keeping Account Executive/Broker informed as appropriate
* Co-ordinate administration of schemes, including invoicing, membership data, claims data, communication materials and other associated queries as appropriate
* Deal with any initial complaints and escalate in line with company processes
Relationship Building
* Develop, maintain and cultivate a constructive and professional relationship with internal and external stakeholders at all levels
* Be the first point of contact for day-to-day enquiries from internal and external stakeholders
Renewal/New Business Support
* Support the creation of presentations for both new and existing clients
* Proactively initiate and manage the gathering of relevant data for client renewals and mid-term adjustments, ensuring accuracy at all times
* Periodically attend client meetings with internal stakeholders as required
System Administration
* Ensure client records are accurate in respective Client Relationships Management (CRM) system, resolving any identified discrepancies in the CRM system and associated documentation
* Provide a proactive professional service for both internal and external stakeholders
* Proactively seek and recommend improvements to processes and services, participate fully in the implementation of them and be an advocate for change
Key Details
Vacancy Title
Apprentice Account Handler - Ardonagh Advisory (Hull)
Employer Description
One of the world’s leading independent insurance brokers.
Vacancy Location
2nd Floor Partnership House Henry Boot Way Hull HU4 7DY
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000328159
Key Dates
Apply From
27/06/2025
Closing Date For Applications
2025-07-09 23:59:59
Interview Begin From
Possible Start Date
2025-09-15 00:00:00
Training
Training to be Provided
You will work towards your:
* Insurance Practitioner Level 3 Apprenticeship
* Certificate in Insurance (Cert CII). (if applicable)
* Level 2 Functional Skills in English and Maths (if required)
* Training will be via Davies, virtually. 6 hours per week off the job training
Learning Provider
DAVIES LEARNING SOLUTIONS LIMITED
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsNumber skillsAnalytical skillsTeam workingInitiativePatience
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