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Job Description
What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons.
To find out more about our Ground and Water business click on the following link and discover what awaits you at WSP: https://www.wsp.com/en-GB/hubs/environment
A Little More About Your Role
We are looking for a talented individual to take on the role of Service Team Lead – Hydrogeology within the Ground and Water Team incorporating staff in the UK, Ireland and India. This will cover leading both our water quality and water quantity teams with support from the Team Leads. Candidates should have strong people management, leadership and interpersonal qualities and strong business management experience. The role of Service Team Lead is an integral part of the leadership team in our market‑leading Ground and Water team, shaping and influencing the direction and growth of the team alongside specialist team leaders.
The Role
* Delivery of the service team budget (utilisation, net revenue and EBITDA), whilst ensuring that there is sufficient investment in business development and technical training to meet the evolving demands of the market and to deliver professional development for staff. This will be achieved through the implementation of efficient and effective management and via collaboration with the senior leadership team, the Discipline Ops leadership and Service Line Director.
* Supporting the two Team Leads (Water Quality and Water Quantity) to grow and develop in line with strategies whilst ensuring drive of a commercial focus through the team at all stages in the project lifecycle, to ensure target multipliers are achieved and where change control is effectively managed.
* Appointing, monitoring and managing Project Directors to deliver projects that meet our requirements on H&S, finance, client satisfaction, quality.
* Ensure a culture of support and inclusion with regards to health and safety, working with the Health and Safety Lead to ensure Risk Assessment Method Statements, including any Safety Critical Activities, are comprehensively completed for all site visits and to the required standard.
* Ensuring the team is organised and managed in such a way as to optimise performance and facilitate career development and career progression, by ensuring that the right people are doing the right things and that these align with business objectives and personal development goals.
* Develop, foster and maintain a ‘one team’ ethos and outlook to establish a sense of a shared ownership of business performance successes and challenges.
* Leading on recruitment activities in association with the Team Leads and Sector Leads to drive organic growth.
* Supporting bidding and opportunities to maintain our broad portfolio of projects being delivered to additional clients and sectors, to enhance the resilience of the team to shifts in market trends and to unlock markets where higher multipliers can be achieved. This will be in close collaboration with the Growth Lead/ Sector Leads/Head of Profession/Fellows, where applicable.
* Pursue a right first‑time approach to project delivery by driving a culture of technical excellence, again to be achieved through close collaboration with the Team Leads and measured through client satisfaction. Ensures that all projects are reviewed and of a high standard.
* Driving sustainable growth of the team, by overseeing the strengthening of the project and sales pipelines, through collaboration with the Team Leads, Sector Leads and Sector Teams through cross‑selling and Key Account Management.
* Oversees behaviours and processes to build a climate of excellent customer management.
* Optimising GCC deployment and integration within the UK team, and seeking to expand the scale of the GCC operations.
* Ensure Projects First targets are achieved by individuals and for the cost centre overall.
* Ensuring each team member has access to monthly 1:1 meetings that covers wellbeing, performance (particularly against Projects First) and personal development.
* Minimising time lost to non‑value adding activities and focusing business development time to maximise the amount of time the team must focus on clients and projects.
* Maintaining employee engagement and ensuring that employee turnover is in line with business targets. Uses WSP Listens engagement surveys to address issues and support retention.
* Maintaining a culture of openness, honesty, trust and respect – in a team where lines of accountability and responsibility are clear and understood.
* Own and deliver the Service Team Strategy that will ensure the team is Future Ready and prominent in the marketplace.
* Regularly engage with team members through strong office presence.
* Uphold and promote the WSP values on HSSE, diversity, inclusion and equality.
Success Criteria
The role is broadly split into three areas with equal time spent on each:
* Business Development (internal and external)
* Project work - fee earning
* Management (people, driving growth)
Qualifications
* Relevant technical degree e.g. chemistry, biology, geology, engineering, or environmental science
* Working towards / be prepared to work towards Chartership / Professional Qualification (e.g. QP) with a relevant institution
* The ability to travel
If you don’t meet all that we are looking for please still consider applying. Not everyone will meet all the requirements, but you might have skills we didn’t know we need.
Imagine a better future for you and a better future for us all
Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?
With us, you can. Apply today.
About Us
We are one of the world’s leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long‑lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
What's in it for you?
Work‑life balance – At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
Inclusivity & Belonging
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.
Health & Wellbeing
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
Flex your time
To enhance work‑life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part‑time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
Your development
We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
#WeAreWSP
Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Seniority level
Mid‑Senior level
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Full‑time
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