# L1-Hybrid
Compliance Learning Manager - Permanent
Grade 3 - Implementation of project activity or provision of specialist advice within a given policy framework as either technical/operational specialist or team leader
Salary - competitive plus upto 12.5% bonus and Car Allowance £4,500 per annum
A bit about the Department
The L&D team within People and Culture supports the competence, growth and career development of the people in our business. Whether it’s their first day or 30th+ year, we are here to assist them in obtaining the development required to maximise both their and the business’ needs.
At Toyota Financial Services (TFS) it is more than just an externally bench-marked salary and bonus, we also offer:
* Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
* Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
* Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
* Generous annual leave of 25 days which increases with service and holiday purchase option
* Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
* Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
* Employee Assistance Program, & Eye tests
* Onsite gym, Sports and Social Club, & flu jabs to keep you healthy
* Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
* Dress for your day policy to make you feel comfortable at work
* Eco HQ, free parking & restaurant
* Two volunteering days per year
* Reward gateway voucher discounts
* Flexible working scheme and we welcome flexible working conversations at interview
* Regular 121s with your manager, a personal development review (PReview) each quarter
* A wide range of learning & development opportunities including Linked In Learning courses
* £250 contribution towards you learning something new outside of work
* Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December – it is so much fun!
What you'll be doing:
* Be a subject matter expert in regulatory framework (eg Consumer Duty, Anti Money Laundering, Financial Crime, GDPR etc) to positively and proactively take ownership of training and delivery with the regulation changes that impact our business.
* Using your proven knowledge to identify, design, update and deliver training to different stakeholders (face to face, workshops, eLearning) in an engaging way and ensure training is suited to a range of stakeholders with varying levels of experience, thereby remaining focussed on good customer outcomes.
* Working collaboratively with the Business Assurance team and liaising with external bodies to be aware of changing industry requirements.
* Continually carry out training needs analysis across the business to create meaningful and specific training interventions to support business compliance across the business
* Develop ‘just in time’ training and coaching solutions to support our customer facing areas.
* Ensure TFSUK complies with all relevant regulatory training and maintain accurate records of attendees.
* Driving standardisation and alignment of compliance training across all areas of the business
Experience you'll gain:
* Directly involved in the development and implementation of compliance training strategy to support good customer outcomes
* Building and maintaining effective relationships with business leaders and key stakeholders by advising and supporting the implementation of training interventions that support our compliance strategy
* Opportunity to work cross entities with the team, both within TFSUK and KINTO
What you'll get to own:
* Compliance training portfolio
* The identification, prevention, monitoring and detection of compliance training gaps across the business and delivering appropriate mediation
Key Experience and Skills:
* A proven compliance professional who can demonstrate up to date industry compliance / regulatory framework and provide engaging training to the business (Face to Face, webinars, eLearning, etc.)
* A demonstrated track record in driving performance through self and others with knowledge of compliance systems infrastructure
* Familiarity with learning management systems (LMS) and e-learning development
* Authoring
* Knowledge of performance measurement tools and metrics that drive continuous improvement would be useful, but not essential
How we will support you:
* A full Toyota Financial Services induction
* Provide a great learning opportunity to develop the core skills required to excel in the role
* Give you the space and opportunity to be your whole self at work.
* Foster a learning culture, providing you with clear and constructive feedback, and encouraging you to do the same.
As a manager:
* Regular 1:1’s to provide direction and guidance.
* Clear objective setting via our performance management process.
* On-going coaching as required
* Always available for support as needed.
Attributes and Behaviours:
* Genuine enthusiasm for regulatory compliance and passion for continuous learning
* Be comfortable working autonomously and lead training on all risk and compliance topics
* Strong and engaging communication skills, both verbal and written
* Analytical
* Level of confidence in challenging the status quo