Job Purpose To provide administrative and operational support to a team of Facilities Managers and Assistant Facilities Managers who have day to day responsibility for the management and operation of a portfolio of properties. Key Objectives Support the Bristol based FM and others in the same region/team with administration and operational support Support the Bristol based FM and others in the same region/team to ensure full statutory compliance is consistently achieved Key Accountabilities Provide a general helpdesk facility for the FM team Raise purchase orders for works approved by the FM team in a timely manner Process invoices approved by the FM team in a timely manner Ensure monthly emergency contact lists are updated Liaison with contractors and occupiers to update on outstanding issues Co-ordinate maintenance visits between contractors/occupiers Attend site and carry out H&S checks/meter readings as required Co-ordinate diaries and meeting timetables as required Attend meetings as necessary and produce meetings/agenda as required Take responsibility for record keeping as directed by the FM team Provide holiday cover for FM team across Bristol sites. Track and monitor H&S compliance Any other items that may be deemed necessary to undertake Dimensions Property Outline: Based in a large commercial office building in Centre of Bristol and will support with other properties in the city. Communication Lines: Contracts management and staff for Security, M&E, Cleaning and Landscaping. Fabric maintenance contractors – communicating with contract managers and operatives. Ashdown Phillips & Partners – Directors, surveyors, accounts, consultants and FM Team Health & Safety Consultants /Insurance Inspectors Occupiers – their consultants, fit out agents and contractors. Person Specification These are the minimum key areas of knowledge, skills and experience. Experience of administration tasks Friendly persona Strong communication skills Self-motivation with good attention to detail Experience of basic clerical duties and office procedures Good working knowledge of MS Office to a competent level within an office environment Can do attitude Facilities management/helpdesk background desirable but not essential.