About the role
Availability Window Days: From time To time Sun 23:00:00 08:00:00 Tue 23:00:00 03:00:00 Wed 23:00:00 07:30:00 Fri 23:00:00 07:30:00 Sat 23:00:00 08:00:00
The Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
We schedule your contracted hours within the availability windows and provide three weeks’ notice of when your shifts will be. We support flexibility for our colleagues, so if the times you’re available match closely but not exactly to the advertised times, we’d still love to hear from you.
Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a role for doers, with plenty of variety. It’s a committed role, full of everyday challenges, which makes it so exciting.
Responsibilities
As a Shift Leader, you will be working in a fast‑paced retail environment where no day is the same.
You will take ownership of activities by coordinating a team to deliver.
As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on‑the‑job coaching and feedback.
You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands‑on approach.
With your guidance, your area will always remain a safe place to work and shop.
Qualifications
* You are able to role‑model giving great, natural customer service ensuring every customer needs are met.
* You can build strong, long‑lasting relationships with colleagues to create a team spirit and encourage them to be at their best.
* You are a clear communicator and use a variety of methods to keep the team well informed.
* You are confident in taking the lead, as at times you will be in charge.
* You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues.
* You have energy and drive to deliver beyond expectations and effectively balance priorities.
* You are always looking for ideas and opportunities to serve Britain’s shoppers a little better every day.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Get 10% off and 15% at pay‑day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
* Access to free wellbeing services with a range of resources to support your mind, body, and life.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* Benefits to suit you: choose what you use, from discounts and shares to cycle‑to‑work schemes.
* Uniform provided and policies to support you for all of life's moments, big and small.
* Access to colleague networks providing a space for colleagues to come together from a range of backgrounds.
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It’s our people that make the difference every day - helping us make a difference for our customers.
If you are successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
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