Job: IT Support
Location: Glasgow City Centre
Job Summary (12-month Contract)
Hours: Monday-Friday, 09:00-17:00 (35 hrs).
Pay: £21.90 per hour.
Some out-of-hours work and occasional overnight stays may be required for installations.
Driving: Full driving licence required. Pool car and duty travel pass available.
Reporting to the Infrastructure Manager, this role provides field support for the rollout of SD-WAN across the estate, along with general network support and project assistance.
Key Responsibilities
* Schedule and attend onsite meetings with SD-WAN suppliers and circuit providers (BT/Virgin).
* Support hardware logistics: delivery, movement, and storage.
* Perform basic configuration of network hardware (switches, SD-WAN routers).
* Maintain comms cabinets, replace faulty kit, and tidy cabling.
* Survey and document site IT systems.
* Assist the Networks team with BAU fault investigations.
* Ensure network performance, security, and availability.
* Support IT projects of varying scale.
* Manage suppliers to meet delivery deadlines.
* Complete RAMS where required and carry out QA checks on completed works.
* Provide general IT business support when needed.
Essential Skills & Experience
* Proven experience delivering IT projects.
* Strong understanding of IT infrastructure, especially IP networking.
* Experience with fibre and copper cabling and related fault-finding.
* Good communication, organisation, and interpersonal skills.
* Able to work independently across multiple and remote sites.
* Full driving licence.
Desirable
* Knowledge of railway operational environments.
* Experience with RAMS and civils documentation.
* COMPTIA Network+ certification.
* VOIP telephony experience.
* SD-WAN knowledge.
* ITIL Foundation certification.
Please submit your CV and I will be in touch.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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