Please note that this is a full-time role working Monday to Friday, 37.5 hours per week. The Front of House Manager at Cadley Hill View is a varied and busy role, involving tasks from managing rotas and timesheets to being the first point of contact for new residents. We seek a dynamic and enthusiastic individual with a keen eye for detail, who thrives in a busy environment. No care experience is necessary, as we will provide comprehensive training to help you succeed and convey what makes our homes great places to live.
Key Responsibilities and Qualities
1. Ownership Mindset: Be proactive, take initiative, and own your role with a commitment to excellence.
2. Customer-Focused: Deliver outstanding care with a friendly and empathetic approach, advocating for residents and their families.
3. Administrative Skills: Stay highly organized, detail-oriented, and efficient in managing multiple tasks to ensure smooth operations.
4. Relationship Builder: Build and maintain strong relationships through excellent interpersonal and communication skills.
5. Sales Savvy: Understand basic sales principles and contribute to business development to support growth.
Our Values
At HC-One, kindness is more than a word. We believe in caring about what matters most to our residents and supporting them to lead their best lives. We embody five core qualities: curiosity, compassion, creativity, courage, and inclusivity. We foster a diverse and inclusive workplace, support professional growth through career pathways and training, and are committed to safeguarding and well-being.
Training and Benefits
We provide full training and offer a range of benefits, including:
* Higher than average pay rates
* Paid Enhanced DBS/PVG
* Free uniform
* Company pension scheme
* 28 days annual leave including bank holidays
* Life assurance
* Learning and development opportunities
* GP online service for employees and children under 16
* Colleague discounts and wellbeing support
* Purpose-built, luxury work environment
* Free onsite parking and good transport links
* Refer a friend scheme
We are committed to investing in our colleagues and supporting your professional and personal development. Safeguarding training and awareness are essential parts of your role, enabling you to recognize and report concerns appropriately.
#J-18808-Ljbffr